About the Role
Our client is actively seeking a dedicated and enthusiastic Remote E-commerce Social Media Coordinator to join their dynamic team. This position is integral to managing and amplifying our client's brand presence across various social media platforms, specifically focusing on driving engagement and supporting e-commerce sales initiatives. As a remote-first role, you will have the flexibility to work from anywhere in South Africa while collaborating closely with a distributed team. The ideal candidate is highly organized, possesses excellent communication skills, and has a passion for social media trends within the e-commerce space. You will be responsible for assisting in content creation, scheduling posts, engaging with our online community, and monitoring social media performance. This is an excellent opportunity to gain extensive experience in e-commerce marketing within a supportive and forward-thinking remote work environment. Join us and contribute to our client's online success from the comfort of your home, supporting operations across Gauteng and beyond.
Key Responsibilities
- Assist in the creation, curation, and scheduling of engaging content for social media platforms (e.g., Facebook, Instagram, Twitter, TikTok, LinkedIn).
- Monitor social media channels for relevant conversations, comments, and messages, responding in a timely and professional manner.
- Support the execution of social media campaigns and promotions aimed at driving e-commerce sales.
- Help track and analyze social media performance metrics, contributing to regular reporting.
- Engage with followers and the online community to foster positive brand interactions.
- Conduct research on social media trends, competitor activities, and emerging platforms relevant to e-commerce.
- Collaborate with the marketing team to ensure brand consistency across all digital touchpoints.
- Assist in managing social media advertising campaigns under supervision.
- Identify and report on user-generated content and community feedback.
- Maintain organized records of social media activities and content calendars.
Requirements
- Proven interest or foundational experience in social media marketing or e-commerce.
- Familiarity with major social media platforms and their respective best practices.
- Basic understanding of social media analytics and reporting tools.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage time effectively in a remote setting.
- A proactive and eager-to-learn attitude.
- High school diploma or equivalent required; a degree or certification in Marketing, Communications, or a related field is a plus.
- Proficiency in basic graphic design tools (e.g., Canva) is beneficial.
- A reliable internet connection and a suitable remote work setup.
Benefits
- Fully remote position offering unparalleled flexibility.
- Competitive entry-level salary and benefits.
- Significant opportunities for learning and career growth in e-commerce and digital marketing.
- Work with a supportive and collaborative remote team.
- Contribute to the growth of an innovative online business.
- Be part of a company that values work-life balance.
- Gain hands-on experience in a high-demand field.
- Opportunity to support business operations across Gauteng and nationally.