E-commerce & Social Media Coordinator

Placements24; East London; Hybrid; ZAR 201,000 - 257,000; Full time

Benefits offered by this job

Fully remote work

Flexible hours

Growth opportunities

Job summary

Placements24 is seeking an energetic and organized E-commerce & Social Media Coordinator in a fully remote role based in East London, Eastern Cape. You will manage social media content, support e-commerce operations, and boost brand engagement across digital channels from your home office.

The ideal candidate has a passion for social media, strong communication skills, and meticulous attention to detail, with potential for growth in the fast-paced online retail sector.

Qualifications

• Experience in social media management or e-commerce support is advantageous.
• Excellent written and verbal communication in English is required.
• Strong organizational skills and attention to detail; ability to work remotely.
• Bachelor's degree in Marketing, Communications, Business, or related field is a plus.

Responsibilities

• Develop and schedule engaging content for social media platforms, following brand guidelines.
• Monitor social channels, respond to comments/messages and foster community interaction.
• Assist in creating social media graphics and sourcing visual assets (Canva).
• Support daily e-commerce operations including product listing updates and order tracking.
• Analyze social media performance and prepare basic reports on key metrics.
• Research social media trends and competitor activities to inform strategies.
• Collaborate with marketing on campaigns and content planning.
• Provide customer inquiry support via social channels.
• Ensure consistent brand voice across online platforms.
• Assist with website content updates and basic SEO tasks.

Skills

Social media management

E-commerce support

English communication

Organization

Education

Bachelor's degree in Marketing/Communications/Business

Tools

Canva

Job description

About the Role

Our client, a vibrant online retailer based in East London, Eastern Cape , is seeking an enthusiastic and organized E-commerce & Social Media Coordinator to join their growing team. This role is fully remote, offering the flexibility to work from anywhere while contributing to our client's online success. You will be instrumental in managing social media content, supporting e-commerce operations, and enhancing brand engagement across digital platforms. The ideal candidate has a passion for social media, excellent communication skills, and a detail-oriented approach to tasks. This is an excellent opportunity for an individual looking to build their career in the e-commerce and digital marketing field within a supportive remote environment. You will play a key part in executing strategies that drive traffic, engagement, and sales for our client's online store. Contribute your skills to a dynamic business and help shape its online presence from the convenience of your home office.

Key Responsibilities

• Develop and schedule engaging content for various social media platforms, adhering to brand guidelines.
• Monitor social media channels, respond to comments and messages, and foster community interaction.
• Assist in creating social media graphics and sourcing visual assets.
• Support daily e-commerce operations, including product listing updates and order tracking assistance.
• Help analyze social media performance and prepare basic reports on key metrics.
• Conduct research on social media trends and competitor activities.
• Collaborate with the marketing team on campaign execution and content planning.
• Provide support for customer inquiries received via social media channels.
• Ensure brand consistency across all online platforms.
• Assist with website content updates and basic SEO tasks.

Requirements

• Previous experience in social media management or e-commerce support is a strong advantage.
• Proficiency with major social media platforms and scheduling tools.
• Basic graphic design skills and familiarity with tools like Canva.
• Excellent written and verbal communication skills in English.
• Strong organizational skills and a high level of attention to detail.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Familiarity with e-commerce platforms and digital marketing concepts is beneficial.
• A proactive and eager-to-learn attitude.
• Bachelor's degree in Marketing, Communications, Business, or a related field is a plus.
• Reliable internet connection and a suitable home workspace.

Benefits

• This fully remote position offers a competitive salary, flexible working hours, and the opportunity to work from anywhere.
• Our client provides a supportive and collaborative remote team environment, along with opportunities for professional growth and development.
• Gain valuable experience in the fast-paced e-commerce and social media industries.
• Join a company that values innovation and employee well-being, contributing to exciting projects and strategies.
• Enjoy the autonomy and flexibility of a remote career while making a significant impact on a growing online business based in East London , South Africa .