E-commerce Sales Assistant

Placements24; Stellenbosch; Hybrid; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Hourly pay

Hybrid work

Employee discounts

Experience in e-commerce

Friendly team

Job summary

Placements24 is seeking an energetic E-commerce Sales Assistant in Stellenbosch for a part-time, hybrid role. You will help manage product listings, process orders, and provide online customer service to ensure a smooth shopping experience.

The ideal candidate has strong organizational skills, excellent communication, and the ability to work independently in a hybrid office setting. This role offers flexible hours and a supportive team environment in the Cape Winelands.

Qualifications

• Experience in customer service or administrative support is advantageous.
• Familiarity with e-commerce platforms and online sales processes.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a hybrid setting.

Responsibilities

• Create and update product listings on the e-commerce platform with descriptions, images, and pricing.
• Process customer orders with accurate packing, shipping, and delivery coordination.
• Respond to customer inquiries via email and chat promptly.
• Manage online inventory levels and flag discrepancies or low stock.
• Assist with basic website maintenance and content updates.
• Contribute to the smooth operation of the online sales channel.

Skills

Customer service

Administrative support

Attention to detail

Communication skills

Time management

Tools

Spreadsheets

Word processing

Job description

About the Role

Our client is seeking an energetic and organized E-commerce Sales Assistant to support their online retail operations in Stellenbosch . This part-time, hybrid role involves assisting with product listings, customer order fulfillment, and online customer service. You will play a crucial role in ensuring a smooth online shopping experience for customers, contributing to the efficiency and growth of our client's digital storefront. The ideal candidate is a motivated individual with excellent attention to detail and strong communication skills, capable of managing tasks both remotely and in a shared office space, supporting the vibrant business community in the Cape Winelands .

Key Responsibilities

• Assist in creating and updating product listings on the e-commerce platform, including descriptions, images, and pricing.
• Process customer orders, ensuring accuracy in packing, shipping, and delivery coordination.
• Respond to customer inquiries via email and chat, providing timely and helpful support.
• Manage online inventory levels, flagging any discrepancies or low stock items.
• Assist with basic website maintenance and content updates.
• Contribute to the overall smooth operation of the online sales channel.

Requirements

• Previous experience in a customer service or administrative role is advantageous.
• Familiarity with e-commerce platforms and online sales processes.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a hybrid setting.
• Proficiency in basic computer applications, including spreadsheets and word processing.

Benefits

• Competitive hourly wage and potential for performance-based incentives.
• Flexible part-time hours with a hybrid work arrangement.
• Employee discounts on online purchases.
• Valuable experience in the growing e-commerce sector.
• A friendly and supportive team environment.