Online Store Assistant

Placements24; LegKraal Gate; Hybrid; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Growth opportunities

Hybrid schedule

On-the-job training

Competitive pay

Job summary

Placements24 in Mahikeng, North West, South Africa is seeking an efficient Online Store Assistant to support growing e-commerce operations. This hybrid role combines remote tasks with on-site responsibilities in Mahikeng, offering hands-on experience in online retail management.

You will help manage online inventory, process orders, update product information, respond to customers, and perform quality checks.

Qualifications

• Retail, administration or e-commerce experience is beneficial but not essential.
• Excellent organizational skills and strong attention to detail.
• Good written and verbal communication skills.
• Ability to work independently and manage tasks remotely.
• Willingness to come into the Mahikeng office for hybrid tasks as required.
• Basic computer literacy and familiarity with online platforms.

Responsibilities

• Assist with managing online inventory levels, ensuring stock accuracy and timely replenishment.
• Process online orders, including picking, packing, and preparing shipments.
• Update product information, pricing, and images on the e-commerce website.
• Respond to customer inquiries via email and social media platforms.
• Perform quality checks on products and outgoing orders.
• Assist with general administrative tasks related to the online store operations.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Job description

About the Role

Our client is looking for an efficient and adaptable Online Store Assistant to support their growing e-commerce operations. This role is crucial in ensuring the smooth functioning of the online shop, from managing inventory to fulfilling orders and assisting with website updates. This position offers a hybrid work model , allowing for a mix of remote tasks and essential on-site responsibilities in Mahikeng . You will be an integral part of a small, dynamic team, contributing to the daily success of the business and gaining hands-on experience in online retail management .

Key Responsibilities

• Assist with managing online inventory levels, ensuring stock accuracy and timely replenishment.
• Process online orders, including picking, packing, and preparing shipments.
• Update product information, pricing, and images on the e-commerce website.
• Respond to customer inquiries via email and social media platforms.
• Perform quality checks on products and outgoing orders.
• Assist with general administrative tasks related to the online store operations.

Requirements

• Prior experience in retail, administration, or e-commerce is beneficial but not essential.
• Excellent organizational skills and a strong eye for detail.
• Good written and verbal communication skills.
• Ability to work independently and manage tasks effectively in a remote capacity .
• Willingness to come into the office in Mahikeng for specific tasks as required by the hybrid schedule .
• Basic computer literacy and familiarity with online platforms.

Benefits

• Competitive hourly wage with potential for part-time hours to grow.
• Hybrid work arrangement with flexibility around remote and in-office duties in Mahikeng .
• Opportunity to learn various aspects of e-commerce operations.
• Supportive team environment and practical on-the-job training.
• Potential for increased hours and responsibilities based on performance.