E-commerce Sales Analyst

Placements24; Mossel Bay; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Hybrid work in Mossel Bay

Medical and retirement benefits

Professional development opportunities

Employee discounts

Job summary

Placements24 in Mossel Bay is seeking a data-driven E-commerce Sales Analyst to convert data into actionable insights that boost online sales, conversion rates, and profitability. You will partner with sales, marketing, and product teams to translate findings into strategy.

The role emphasizes hands-on analysis, dashboards, and market research, with hybrid work flexibility, competitive benefits, and opportunities for professional development in a collaborative, data-driven environment.

Qualifications

• Experience in sales/business analytics within e-commerce.
• Proficient in Excel, SQL, and data visualization tools.
• Bachelor's degree in Business, Statistics, Economics or related field.

Responsibilities

• Analyze sales data across e-commerce channels to identify trends and KPIs.
• Develop regular sales reports and dashboards for management.
• Conduct market research and competitor analysis for online retail.
• Provide insights into customer behavior and segmentation to inform marketing.
• Collaborate with cross-functional teams to drive sales growth and retention.

Skills

Analytical thinking

Problem-solving

Communication

Education

Bachelor's degree in Business/Statistics/Economics

Tools

Excel

SQL

Tableau

Power BI

Job description

About the Role

Our client is seeking a data-driven and analytical E-commerce Sales Analyst to provide insights into sales performance, customer behavior, and market trends. You will be responsible for collecting, analyzing, and reporting on sales data to identify opportunities for growth and optimization. This role is key to informing strategic decisions that enhance online sales, improve customer conversion rates, and drive overall profitability for the e-commerce business. You will work closely with sales, marketing, and product teams to translate data into actionable recommendations.

Key Responsibilities

• Analyze sales data from various e-commerce channels to identify trends, patterns, and key performance indicators (KPIs).
• Develop regular sales reports and dashboards for management, highlighting performance against targets.
• Conduct market research and competitor analysis to identify opportunities and threats in the online retail space.
• Provide insights into customer behavior, purchasing patterns, and segmentation to inform marketing strategies.
• Collaborate with cross-functional teams to develop and implement strategies for sales growth and customer retention.

Requirements

• Proven experience as a Sales Analyst , Business Analyst, or in a similar analytical role within e-commerce.
• Strong proficiency in data analysis tools such as Excel, SQL, and data visualization software (e.g., Tableau, Power BI).
• Excellent analytical, problem-solving, and critical thinking skills.
• Understanding of e-commerce metrics, sales funnels, and customer journey mapping.
• Bachelor's degree in Business, Statistics, Economics, or a related quantitative field.

Benefits

• Competitive salary and hybrid work flexibility in Mossel Bay .
• Comprehensive medical and retirement benefits.
• Opportunities for professional development and advanced training.
• Employee discounts on company products.
• A supportive team environment focused on data-driven decision-making.