E-commerce Retail Specialist (Remote)

Placements24; Mossel Bay; Hybride; ZAR 420 000 - 560 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Flexible hours

Remote learning opportunities

Home office setup allowance

Performance bonuses

Résumé du poste

Placements24 is seeking an E-commerce Retail Specialist to manage and optimize the online shopping experience across digital platforms. This remote role collaborates with marketing, sales, and customer service to drive traffic, conversions, and seamless order fulfillment.

You will oversee product listings, inventory, pricing, and performance analytics, applying SEO/SEM best practices and working with Shopify, Magento, or WooCommerce. Strong written communication and self-motivation are essential.

Qualifications

• Bachelor's degree in Marketing, E-commerce, Business, or a related field.
• Minimum of 4 years of experience in e-commerce management or digital retail.
• Proven experience with e-commerce platforms (Shopify, Magento, WooCommerce).
• Strong understanding of SEO, SEM, and digital marketing principles.
• Excellent analytical skills with proficiency in web analytics tools (Google Analytics).
• Exceptional written and verbal communication skills, suitable for remote collaboration.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote setting.
• Detail-oriented with a strong focus on accuracy.
• Experience with online payment gateways and order management systems.
• Proactive and results-driven with a passion for online retail success.

Responsabilités

• Manage and optimize product listings on the company's e-commerce website, including descriptions, images, and pricing.
• Oversee online inventory levels, ensuring accuracy and availability.
• Develop and implement strategies to drive online sales and increase website traffic.
• Analyze website performance metrics, conversion rates, and customer behavior to identify areas for improvement.
• Coordinate with the marketing team on digital advertising campaigns and promotional activities.
• Ensure a smooth and efficient online order fulfillment process.
• Manage customer inquiries and resolve issues related to online orders and accounts.
• Stay up-to-date with e-commerce trends, technologies, and competitor activities.
• Collaborate with web development and design teams to enhance user experience.
• Monitor and report on key e-commerce performance indicators (KPIs).

Connaissances

E-commerce management

SEO/SEM

Digital marketing

Analytics

Formation

Bachelor's degree in Marketing/E-commerce/Business

Outils

Shopify

Magento

WooCommerce

Description du poste

About the Role

Our client, a forward-thinking retail brand known for its innovative approach to online sales, is seeking an E-commerce Retail Specialist to join their fully remote team. This role is crucial for managing and enhancing the online shopping experience across all digital platforms. You will be responsible for optimizing product listings, managing online inventory, driving traffic, and ensuring seamless order fulfillment. As a remote-first employee, you will leverage digital tools and platforms to collaborate with marketing, sales, and customer service departments, all from the convenience of your home office. The ideal candidate is a digital native with a deep understanding of e-commerce best practices, online merchandising, and digital marketing strategies. Your expertise will directly contribute to the growth and success of our client's online business, ensuring a best-in-class experience for customers purchasing from anywhere. This role requires a proactive mindset and the ability to adapt quickly to the evolving landscape of e-commerce. You will be an integral part of a dynamic team working towards ambitious online sales goals.

Key Responsibilities

• Manage and optimize product listings on the company's e-commerce website, including descriptions, images, and pricing.
• Oversee online inventory levels, ensuring accuracy and availability.
• Develop and implement strategies to drive online sales and increase website traffic.
• Analyze website performance metrics, conversion rates, and customer behavior to identify areas for improvement.
• Coordinate with the marketing team on digital advertising campaigns and promotional activities.
• Ensure a smooth and efficient online order fulfillment process.
• Manage customer inquiries and resolve issues related to online orders and accounts.
• Stay up-to-date with e-commerce trends, technologies, and competitor activities.
• Collaborate with web development and design teams to enhance user experience.
• Monitor and report on key e-commerce performance indicators (KPIs).

Requirements

• Bachelor's degree in Marketing, E-commerce, Business, or a related field.
• Minimum of 4 years of experience in e-commerce management or digital retail.
• Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Strong understanding of SEO, SEM, and digital marketing principles.
• Excellent analytical skills with proficiency in web analytics tools (e.g., Google Analytics).
• Exceptional written and verbal communication skills, suitable for remote collaboration.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote setting.
• Detail-oriented with a strong focus on accuracy.
• Experience with online payment gateways and order management systems.
• Proactive and results-driven with a passion for online retail success.

Benefits

• Competitive annual salary of R .
• Fully remote work arrangement with flexible hours.
• Opportunities for continuous learning and professional development in the e-commerce space.
• Contribution to retirement annuity.
• Home office setup allowance.
• Performance bonuses tied to e-commerce sales growth.
• Access to online learning platforms and industry webinars.
• A dynamic and innovative remote work culture.