E-commerce Platform Manager

Placements24; Lenasia; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Placements24 in Soweto is seeking an experienced E-commerce Platform Manager to oversee the entire online retail ecosystem, driving performance, features, and revenue growth across the platform.

You will collaborate with IT, marketing, and sales to implement new features, optimize speed and uptime, maintain catalog accuracy, and leverage analytics and CRO to improve conversions.

Qualifications

• Minimum 7 years in e-commerce platform management or related technical role.
• Deep knowledge of major e-commerce platforms and architecture.
• Strong understanding of web development, APIs and integrations.
• Proficiency with web analytics and A/B testing methodologies.
• Excellent project management and cross-functional collaboration.

Responsibilities

• Manage, optimize and evolve the e-commerce platform (Shopify Plus, Magento).
• Improve site speed, uptime and user experience.
• Collaborate with dev teams to implement features, integrations and fixes.
• Ensure catalog accuracy including pricing, descriptions and imagery.
• Analyze user behavior and sales data to drive CRO and conversions.
• Stay updated on e-commerce trends and competitive landscape.

Skills

E-commerce platform management

Web analytics

API integrations

A/B testing

Cross-functional collaboration

Project management

Education

Bachelor's degree in Computer Science/IT/Business

Tools

Shopify Plus

Magento

Google Analytics

Job description

About the Role

Our client is seeking a highly skilled and experienced E-commerce Platform Manager to oversee their entire online retail ecosystem in Soweto . This critical role involves managing the day-to-day operations and strategic development of their e-commerce platform, ensuring a seamless and optimized user experience for customers. You will work closely with IT, marketing, and sales departments to implement new features, improve performance, and drive revenue growth. This position is central to the company's digital success and requires a deep understanding of e-commerce technology and best practices.

Key Responsibilities

• Manage, maintain, and continuously optimize the company's e-commerce platform (e.g., Shopify Plus, Magento).
• Oversee website performance, including speed, uptime, and user experience enhancements.
• Collaborate with development teams to implement new features, integrations, and bug fixes.
• Ensure product catalog accuracy, including pricing, descriptions, and imagery.
• Analyze user behavior and sales data to identify areas for conversion rate optimization (CRO).
• Stay abreast of e-commerce trends, technologies, and competitive landscape.

Requirements

• Minimum of 7 years of experience in e-commerce platform management or a related technical role.
• In-depth knowledge of major e-commerce platforms and their architecture.
• Strong understanding of web development principles, APIs, and integrations.
• Proficiency in web analytics tools (e.g., Google Analytics) and A/B testing methodologies.
• Excellent project management and cross-functional collaboration skills.
• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.

Benefits

• Highly competitive salary with a substantial annual bonus.
• Comprehensive benefits package including health, dental, and vision insurance.
• Generous paid time off and public holiday allowance.
• Significant opportunities for professional development and career advancement.
• Play a pivotal role in the digital transformation of a leading enterprise in Soweto .