E-commerce Platform Manager

Placements24; East London; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

Office-based role in East London

Medical aid and retirement fund

Learning and professionalCertification

Collaborative environment focusing on技

Job summary

Placements24 in East London, South Africa, is seeking a skilled E-commerce Platform Manager to lead the development, maintenance, and optimization of the online retail platform. You will work with development teams, marketing, and operations to implement new features and improve performance.

Ideal candidates hold a computing degree, 5+ years in e-commerce platform management, and hands-on experience with Magento, Shopify Plus, or Salesforce Commerce Cloud, plus analytics-driven UX improvements.

Qualifications

• Bachelor's degree required in CS/IT or related field.
• 5+ years in e-commerce platform management or digital product management.
• Strong understanding of e-commerce architecture (frontend/backend).
• Experience with Magento, Shopify Plus, Salesforce Commerce Cloud.
• Proficiency in website analytics and UX testing methodologies.
• Excellent project management and cross-functional collaboration skills.

Responsibilities

• Manage day-to-day development and maintenance of the e-commerce platform.
• Collaborate with external development partners and internal IT teams on upgrades, integrations, and new feature implementations.
• Ensure the platform is secure, stable, and performs optimally, monitoring uptime and response times.
• Work with marketing and merchandising teams to implement site updates, promotions, and product catalog management.
• Analyze user behavior on the platform to identify friction points and opportunities for UX/UI improvements.
• Stay current with e-commerce technology trends and best practices to recommend strategic platform enhancements.

Skills

E-commerce management

Digital product management

E-commerce architecture

Magento

Shopify Plus

Salesforce Commerce Cloud

Web analytics

A/B testing

Project management

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Job description

About the Role

Our client is seeking a skilled and experienced E-commerce Platform Manager to lead the development, maintenance, and optimization of their online retail platform, based in East London . This critical role involves overseeing the entire e-commerce technology stack, ensuring a seamless, secure, and high-performing online shopping experience for customers. You will work closely with development teams, marketing, and operations to implement new features, troubleshoot issues, and drive strategic improvements that enhance user experience and conversion rates. This is an opportunity for a technically proficient individual with a strong understanding of e-commerce architecture to make a significant impact within a dedicated office environment.

Key Responsibilities

• Manage the day-to-day operations and ongoing development of the e-commerce platform.
• Collaborate with external development partners and internal IT teams on platform upgrades, integrations, and new feature implementations.
• Ensure the platform is secure, stable, and performs optimally, monitoring uptime and response times.
• Work with marketing and merchandising teams to implement site updates, promotions, and product catalog management.
• Analyze user behavior on the platform to identify friction points and opportunities for UX/UI improvements.
• Stay current with e-commerce technology trends and best practices to recommend strategic platform enhancements.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in e-commerce platform management or digital product management.
• Strong understanding of e-commerce architecture, including frontend and backend technologies.
• Experience with major e-commerce platforms (e.g., Magento, Shopify Plus, Salesforce Commerce Cloud).
• Proficiency in website analytics and user experience testing methodologies.
• Excellent project management and cross-functional collaboration skills.

Benefits

• Competitive salary and annual bonus structure.
• Office-based role in a well-located East London facility.
• Comprehensive medical aid, retirement fund, and other employee benefits.
• Opportunities for continuous learning and professional certification.
• A collaborative environment focused on innovation and technological advancement.