E-commerce Operations Leader: Fulfillment & Logistics

Placements24; Mossel Bay; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

On-site location in Mossel Bay

Professional development opportunities

Comprehensive benefits

Job summary

Placements24 is seeking an organized E-commerce Operations & Logistics Manager for our Mossel Bay, Western Cape office. You will oversee online order processing, inventory, warehousing, shipping, and returns, aiming for timely, accurate deliveries and cost efficiency.

Leading a small operations and warehouse team, you will implement SOPs, monitor KPIs, manage 3PL relationships, and drive process improvements to enhance customer satisfaction in Mossel Bay.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum 5 years of experience in e-commerce operations and logistics management.
• Experience managing warehouse operations, inventory control and order fulfillment.
• Strong knowledge of supply chain principles in e-commerce.
• Experience with warehouse and order management systems.

Responsibilities

• Oversee day-to-day e-commerce operations including order processing and returns.
• Develop and implement efficient logistics and shipping strategies.
• Manage relationships with 3PLs, couriers and suppliers.
• Maintain inventory control systems to avoid stockouts/overstocking.
• Establish and enforce SOPs for operational processes.
• Monitor KPIs for order accuracy, on-time delivery, and costs.
• Lead a warehouse team and mentor staff in Mossel Bay.

Skills

Leadership

Communication

Problem-solving

Data analysis

Vendor management

WMS

OMS

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field

Tools

WMS

OMS

Job description

Placements24 is seeking an organized E-commerce Operations & Logistics Manager for our Mossel Bay, Western Cape office. You will oversee online order processing, inventory, warehousing, shipping, and returns, aiming for timely, accurate deliveries and cost efficiency.

Leading a small operations and warehouse team, you will implement SOPs, monitor KPIs, manage 3PL relationships, and drive process improvements to enhance customer satisfaction in Mossel Bay.