E-Commerce Manager

FROGG Recruitment; Sandton; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Sandton Retail Client in Johannesburg seeks an experienced E-commerce Manager with 4-5 years in online retail, digital marketing, and retail operations. You will drive a frictionless customer experience across online touchpoints and scale the brand through web optimization, ads, and inventory management.

Responsibilities include Shopify optimization, Takealot account management, POS integration with Retail Pro, and analytics-driven reporting.

Qualifications

• Relevant Diploma or Certificate (advantageous).
• 4–5 years proven experience bridging online retail, e-commerce management, digital marketing, and retail operations.
• Takealot Account Management experience.
• Advanced proficiency with Shopify, Meta Ads Manager and Google Analytics.
• Creative content production using Canva or Adobe Suite.
• Deep understanding of multi-channel inventory control, warehousing logistics, and marketplace dynamics.
• Excellent interpersonal, verbal, and written communication skills.

Responsibilities

• E-Commerce & Marketplace Management
• Manage and optimize the Shopify store for mobile-friendly design and current product listings.
• Oversee website operations including payment gateways, apps, and inventory sync.
• Manage Takealot marketplace account with regular stock replenishment and high seller health.
• Lead POS, Inventory & Order Fulfilment integration with Retail Pro and syncing with Shopify.
• Monitor stock movements to maintain balanced inventory across web channels.
• Oversee end-to-end order fulfilment including returns and replacements.
• Set up and optimize Meta and Google Ads campaigns to drive traffic and conversions.
• Create digital promotional assets using Canva or Adobe Suite.
• Provide analytics and financial reporting.

Skills

Digital marketing

Retail operations

Interpersonal communication

Education

Diploma or Certificate

Tools

Shopify

Meta Ads Manager

Google Analytics

Canva

Adobe Suite

Retail Pro

Takealot

Job description

Our Retail client in Sandton Johannesburg is looking for an experienced E-commerce Manager with 4-5 years’ experience. You will lead and drive the digital commerce ecosystem, delivering a frictionless customer experience across all online touchpoints. This position is accountable for scaling the retail brand through innovative web optimization, high-converting digital advertising, efficient POS administration, and meticulous inventory management. Salary: Negotiable

Min Requirements

• Relevant Diploma, or Certificate (advantageous).
• 4–5 years of proven experience bridging online retail, e-commerce management, digital marketing, and retail operations.
• Takealot Account Management experience
• Advanced, hands-on proficiency with Shopify, Meta Ads Manager and Google Analytics Creative Skilled in digital content production (Canva / Adobe Suite) alongside compelling commercial copywriting.
• In-depth understanding of multi-channel inventory control, warehousing logistics, and marketplace dynamics.
• Outstanding interpersonal, verbal, and written communication skills to effectively manage both external customers and internal stakeholders.

Responsibilities

• E-Commerce & Marketplace Management
• Manage and optimize the Shopify store to ensure a mobile-responsive design, intuitive navigation, and up-to-date product listings.
• Oversee technical website operations, including payment gateways, app integrations, and inventory synchronization.
• Manage the Takealot marketplace account, ensuring regular stock replenishment and high seller health ratings.
• POS, Inventory & Order Fulfilment
• Act as the lead administrator for Retail Pro, keeping it accurately synchronized with Shopify.
• Monitor stock movements to maintain optimal inventory levels across web channels and marketplaces.
• Oversee end-to-end order fulfilment, including processing manual orders, returns, exchanges, and replacements.
• Marketing, Creative & Supplier Relations
• Set up, monitor, and optimize Meta (Facebook/Instagram) and Google Ads campaigns to drive traffic and conversions.
• Create digital promotional assets (website banners, mailers, and social content) using Canva or Adobe Suite.
• Analytics & Financial Reporting