E-commerce Fulfillment Specialist

Placements24; Pretoria; Hybrid; ZAR 96,000 - 138,000; Full time

Benefits offered by this job

Overtime opportunities

Employee discounts

Supportive work environment

Job summary

Placements24 is seeking an E-commerce Fulfillment Specialist for our Pretoria operations to ensure accurate picking, packing and shipping of online orders. You will manage inventory levels, support cycle counts, and collaborate with logistics partners to speed up deliveries.

The role is hybrid, requiring on-site presence for physical inventory, with some potential for remote administrative tasks. Prior experience in a warehouse or fulfillment setting is preferred.

Qualifications

• Experience in warehouse, fulfillment center, or logistics environment.
• Proficiency with inventory management software and handheld scanners.
• Strong attention to detail and accuracy.
• Willingness to work flexible hours.

Responsibilities

• Accurately pick, pack, and ship online orders according to company standards and customer requirements.
• Receive, inspect, and store incoming inventory, ensuring proper organization and stock rotation.
• Maintain accurate inventory records through regular cycle counts and system updates.
• Operate warehouse equipment (e.g., pallet jacks, scanners) safely and efficiently.
• Identify and report any discrepancies in inventory or order fulfillment processes.
• Contribute to maintaining a clean, organized, and safe warehouse environment.
• Assist with the processing of returns and exchanges.
• Collaborate with the logistics team to ensure smooth dispatch and delivery operations.
• Propose improvements to fulfillment processes to increase efficiency and reduce errors.

Skills

Attention to detail

Teamwork

Communication skills

Fast-paced work ethic

Education

High school diploma or equivalent

Tools

Inventory management software

Handheld scanners

Job description

About the Role

Our client, a rapidly expanding online retailer, is looking for a meticulous and efficient E-commerce Fulfillment Specialist to join their operations team in Pretoria . This role is central to ensuring timely and accurate processing of online orders, from picking and packing to shipping. You will be responsible for maintaining optimal inventory levels within the fulfillment center and contributing to the overall efficiency of the e-commerce supply chain. The ideal candidate possesses strong organizational skills, attention to detail, and a proactive approach to problem-solving. This hybrid role requires on-site presence to manage physical inventory and operations, with potential for some remote administrative tasks. You will play a vital part in delivering a seamless online shopping experience to customers by ensuring their orders are handled with care and dispatched promptly. Your contribution is critical to customer satisfaction and the continued growth of our client's online business. You'll work closely with warehouse management and logistics partners to streamline processes and enhance delivery speed.

Key Responsibilities

• Accurately pick, pack, and ship online orders according to company standards and customer requirements.
• Receive, inspect, and store incoming inventory, ensuring proper organization and stock rotation.
• Maintain accurate inventory records through regular cycle counts and system updates.
• Operate warehouse equipment (e.g., pallet jacks, scanners) safely and efficiently.
• Identify and report any discrepancies in inventory or order fulfillment processes.
• Contribute to maintaining a clean, organized, and safe warehouse environment.
• Assist with the processing of returns and exchanges.
• Collaborate with the logistics team to ensure smooth dispatch and delivery operations.
• Propose improvements to fulfillment processes to increase efficiency and reduce errors.

Requirements

• Previous experience in a warehouse, fulfillment center, or similar logistics environment.
• Proficiency in using inventory management software and handheld scanners.
• Strong attention to detail and accuracy in order processing and inventory handling.
• Ability to work efficiently in a fast-paced environment and meet deadlines.
• Basic understanding of supply chain and logistics principles.
• Good communication and teamwork skills.
• Physical ability to lift and move packages (up to a specified weight limit) and stand for extended periods.
• High school diploma or equivalent.
• Willingness to work flexible hours as needed.

Benefits

Our client offers a competitive hourly wage, opportunities for overtime, employee discounts on products, potential for advancement within the operations team, and a supportive work environment. This role provides valuable experience in the booming e-commerce sector.