E-commerce Content Creator & Social Media Manager

Placements24; Upington; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary based on experience

Flexible remote work arrangement

Opportunity to shape online identity

Learning resources and development

Direct impact on brand perception

Job summary

Placements24 seeks a remote E-commerce Content Creator & Social Media Manager to craft engaging product descriptions, blogs, and social content. You will own content across channels, build brand stories, and drive customer interaction from anywhere.

The role requires a strong portfolio, excellent copywriting, and expertise in visuals and video. A bachelor’s in marketing or related field is preferred, with a creative, organized, proactive mindset for remote work.

Qualifications

• Proven experience as a Content Creator or Social Media Manager with ecommerce context.
• Strong portfolio of visuals, video, and writing.
• Excellent copywriting and editing skills with persuasive product descriptions.
• Proficient with Canva and Adobe Creative Suite; video editing skills required.
• Knowledge of CMS and social media scheduling tools.

Responsibilities

• Conceptualize, create, and edit content for product pages, social channels, email campaigns, and blogs.
• Develop and execute a content calendar across all digital channels.
• Grow social presence on Instagram, Facebook, TikTok, and Pinterest with engagement focus.
• Create short-form videos (Reels, TikToks) showcasing products and lifestyle.
• Write compelling product descriptions and website copy to drive conversions.
• Collaborate with marketing on content strategies for campaigns and launches.
• Monitor trends and competitor activity to identify opportunities.
• Engage with followers, respond to comments, and foster community.
• Analyze content performance and optimize future content.

Skills

Content creation

Social media management

Copywriting

Video editing

Remote work

E-commerce marketing

Organizational skills

Education

Bachelor's degree in Marketing or related field

Tools

Canva

Adobe Creative Suite

Video editing software

CMS

Social media scheduling tools

Job description

About the Role

Our client, an emerging online retailer with a unique product offering, is seeking a creative and energetic E-commerce Content Creator & Social Media Manager to join their team. This role is perfect for an individual passionate about storytelling, visual content, and building online communities. Based remotely, you will be responsible for developing engaging content across all digital channels, driving brand awareness, and fostering customer interaction. You will conceptualize, create, and manage high-quality visual and written content, including product descriptions, blog posts, social media updates, and video snippets. The ideal candidate has a strong portfolio showcasing creative content generation, a deep understanding of various social media platforms, and the ability to translate brand identity into compelling digital narratives. This is an exceptional opportunity to shape the voice and visual identity of a growing brand from anywhere, contributing directly to customer engagement and sales growth. You will play a key role in defining our client's online persona and connecting with their target audience on a deeper level through authentic and impactful communication. The successful applicant will be proactive, possess excellent organizational skills, and have a keen eye for detail, ensuring all content aligns with brand guidelines and marketing objectives. This position requires a self-starter who can manage their time effectively in a remote setting.

Key Responsibilities

• Conceptualize, create, and edit engaging visual and written content for e-commerce product pages, social media platforms, email campaigns, and the company blog.
• Develop and implement a content calendar to ensure consistent and timely delivery of high-quality content across all digital channels.
• Manage and grow the company's social media presence on platforms such as Instagram, Facebook, TikTok, and Pinterest, focusing on community engagement and brand building.
• Create short-form video content (e.g., Reels, TikToks) showcasing products and brand lifestyle.
• Write compelling product descriptions and website copy that drives conversions.
• Collaborate with the marketing team to develop content strategies aligned with campaign goals and product launches.
• Monitor social media trends, industry news, and competitor activities to identify content opportunities.
• Engage with followers, respond to comments and messages, and foster a positive online community.
• Analyze content performance metrics to understand what resonates with the audience and optimize future content creation.
• Ensure all content adheres to brand guidelines, voice, and tone.

Requirements

• Proven experience as a Content Creator, Social Media Manager, or similar role, preferably within an e-commerce context.
• Strong portfolio showcasing creative content (visuals, video, writing).
• Excellent copywriting and editing skills, with a knack for persuasive product descriptions.
• Proficiency with graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing software.
• In-depth knowledge of major social media platforms and their respective best practices.
• Experience with content management systems (CMS) and social media scheduling tools.
• Ability to work independently and manage multiple projects simultaneously in a remote environment.
• Strong understanding of e-commerce marketing principles.
• Excellent communication and organizational skills.
• Bachelor's degree in Marketing, Communications, Fine Arts, or a related field is preferred.

Benefits

• Competitive salary based on experience and portfolio.
• Flexible remote work arrangement, offering work-life balance.
• Opportunity to be a key player in shaping a brand's online identity.
• Creative freedom to develop innovative content strategies.
• Access to learning resources and professional development opportunities.
• Contribution to the growth and success of an exciting e-commerce venture.
• Direct impact on customer engagement and brand perception.