E-commerce Analyst - Data Driven Insights

Placements24; Upington; Hybrid; ZAR 350,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with annual reviews

Hybrid work model

Health insurance

Retirement savings plan

Access to analytical tools & training

Job summary

Placements24 is seeking an E-commerce Analyst in Upington to turn raw data into insights that enhance online sales, customer understanding, and profitability. You will build dashboards, run analyses across website traffic, campaigns, and conversions, and present clear recommendations to marketing, product, and sales teams.

The ideal candidate has 3+ years in analytics, strong SQL/Excel/GA skills, and experience with A/B testing. Hybrid work with competitive compensation is offered.

Qualifications

• Minimum 3 years of experience as an Analyst in e-commerce or digital marketing.
• Strong proficiency in SQL, Excel, Google Analytics and BI platforms.
• Excellent quantitative and analytical skills to interpret complex data.
• Experience with A/B testing methodologies and interpreting results.
• Strong communication and presentation skills for non-technical audiences.
• Bachelor's degree in a quantitative field, preferably related to Upington area.

Responsibilities

• Collect, clean, and analyze large datasets related to website traffic, sales, and marketing campaign performance.
• Develop and maintain reports and dashboards to track key e-commerce metrics and KPIs.
• Identify trends and anomalies, providing actionable recommendations.
• Analyze customer journeys, conversion funnels, and A/B test results.
• Collaborate with marketing, product, and sales to support data-driven strategies.

Skills

Data analysis

Quantitative thinking

A/B testing

Education

Bachelor's degree in Statistics/Mathematics/Economics/Computer Science

Tools

SQL

Excel

Google Analytics

Tableau

Power BI

Job description

About the Role

Our client is seeking a highly analytical and detail-oriented E-commerce Analyst to uncover actionable insights that drive strategic decision-making in Upington . This role is pivotal in interpreting complex data from various sources to understand customer behavior, identify market trends, and optimize our online sales performance. You will be responsible for generating reports, developing dashboards, and providing data-driven recommendations to improve website usability, marketing effectiveness, and overall profitability. The ideal candidate has a strong quantitative background and a passion for translating data into business growth within the e-commerce sector.

Key Responsibilities

• Collect, clean, and analyze large datasets related to website traffic, sales, customer behavior, and marketing campaign performance.
• Develop and maintain regular reports and dashboards to track key e-commerce metrics and KPIs.
• Identify trends, patterns, and anomalies in data, providing insights and actionable recommendations for improvement.
• Conduct in-depth analysis of customer journeys, conversion funnels, and A/B test results.
• Collaborate with marketing, product, and sales teams to support data-informed strategies and initiatives.
• Present findings and recommendations clearly and concisely to stakeholders at various levels.

Requirements

• Minimum 3 years of experience as an Analyst, preferably in e-commerce or digital marketing.
• Strong proficiency in data analysis tools such as SQL, Excel, Google Analytics, and BI platforms (e.g., Tableau, Power BI).
• Excellent quantitative and analytical skills, with the ability to interpret complex data.
• Experience with A/B testing methodologies and analyzing results.
• Strong communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
• Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related quantitative field, ideally with experience in the Upington area.

Benefits

• Competitive salary with opportunities for annual reviews and performance increases.
• Hybrid work model that blends remote flexibility with in-office collaboration.
• Comprehensive health insurance and retirement savings plan.
• Access to advanced analytical tools and training resources.
• Be a vital part of the strategic decision-making process in a growing e-commerce business in Upington .