E-commerce Analyst

Placements24; Sandton; Hybrid; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Fully remote work

Annual bonuses (potential)

Health insurance

Job summary

Placements24 is seeking an E-commerce Analyst to drive informed decision-making by analyzing performance data and delivering actionable insights. The role offers the flexibility to work remotely and focuses on optimizing online sales, customer experience, and marketing effectiveness.

You will collect and analyze datasets, build dashboards, run A/B tests, and collaborate with marketing, product, and sales teams.

Qualifications

• Proven experience as an E-commerce Analyst, Business Analyst, or Data Analyst with a focus on e-commerce.
• Strong proficiency in data analysis tools including Excel, SQL, and data visualization software (Tableau, Power BI).
• Experience with web analytics platforms like Google Analytics and remote work capability.

Responsibilities

• Collect, analyze, and interpret large datasets related to website traffic, sales, customer behavior, and marketing campaign performance.
• Develop and maintain dashboards and reports to track KPIs for the e-commerce business.
• Identify trends, patterns, and insights to provide strategic recommendations for online sales, conversion, and retention.
• Conduct A/B testing analysis to evaluate website changes, campaigns, and promotions.
• Collaborate with marketing, product, and sales teams to provide data-driven support.
• Stay current with industry best practices and emerging trends in e-commerce analytics.

Skills

Analytical mindset

Data storytelling

Communication

Tools

Excel

SQL

Tableau

Power BI

Google Analytics

Job description

About the Role

Our client is seeking a detail-oriented and data-driven E-commerce Analyst to join their team, with the flexibility to work remotely. This role is critical for driving informed decision-making by analyzing e-commerce performance data, identifying trends, and providing actionable insights. You will be responsible for tracking key metrics, generating reports, and collaborating with various departments to optimize online sales, customer experience, and marketing effectiveness. The ideal candidate has a strong analytical background, proficiency in data analysis tools, and a passion for uncovering the 'why' behind e-commerce performance in Sandton .

Key Responsibilities

• Collect, analyze, and interpret large datasets related to website traffic, sales, customer behavior, and marketing campaign performance.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) for the e-commerce business.
• Identify trends, patterns, and insights from data to provide strategic recommendations for improving online sales, conversion rates, and customer retention.
• Conduct A/B testing analysis to evaluate the effectiveness of website changes, marketing campaigns, and promotional offers.
• Collaborate with marketing, product, and sales teams to provide data-driven support for their initiatives.
• Stay current with industry best practices and emerging trends in e-commerce analytics and data science.

Requirements

• Proven experience as an E-commerce Analyst , Business Analyst, or Data Analyst with a focus on e-commerce.
• Strong proficiency in data analysis tools such as Excel, SQL, and data visualization software (e.g., Tableau, Power BI).
• Experience with web analytics platforms like Google Analytics is essential.
• Excellent analytical and problem-solving skills, with the ability to translate complex data into clear, actionable insights.
• Strong understanding of e-commerce principles and metrics.
• Ability to work independently and effectively in a remote capacity.

Benefits

• Competitive salary with potential for annual bonuses.
• Fully remote work arrangement, offering excellent work-life balance.
• Comprehensive health, dental, and vision insurance.
• Opportunities for continuous learning and professional development in data analytics.
• A data-centric culture that values insights and strategic decision-making.