E-commerce Specialist

Placements24; Stellenbosch; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Performance-based bonuses

Fully remote work arrangement

Online training and development

Dynamic company culture

Job summary

Placements24 is seeking an innovative E-commerce Specialist to drive our online retail strategy from anywhere in South Africa. You will manage and grow the company’s e-commerce platform, optimise the customer journey, and implement digital marketing and analytics to boost traffic and conversions.

In this fully remote role, you will collaborate with marketing, operations and customer support to deliver seamless online experiences and measurable growth across channels.

Qualifications

• Experience in managing e-commerce platforms and online channels.
• Strong digital marketing knowledge across SEO, SEM and email campaigns.
• Analytical mindset with ability to transform data into action.
• Ability to manage projects remotely with autonomy.

Responsibilities

• Manage and optimize the e-commerce website for user-friendly navigation.
• Develop and implement digital marketing strategies to drive traffic and conversions.
• Analyze performance data and sales trends to identify growth opportunities.
• Oversee online product listings with accurate descriptions and imagery.
• Handle online customer inquiries and ensure positive post-purchase experience.
• Collaborate with marketing, operations and support teams on integrated online strategies.

Skills

E-commerce management

Digital marketing

Analytics

Project management

Tools

Google Analytics

CMS platforms

SEO/SEM tools

Job description

About the Role

Our client is seeking a skilled and innovative E-commerce Specialist to drive their online retail strategy from anywhere in the country. This fully remote role requires a strategic thinker with a deep understanding of online sales channels, digital marketing, and customer experience optimization. You will be responsible for managing and growing the company's e-commerce platform, ensuring a seamless online shopping journey for customers. This is a pivotal position for enhancing our client's digital presence and expanding their market reach across South Africa and beyond.

Key Responsibilities

• Manage and optimize the company's e-commerce website, ensuring user-friendliness and efficient navigation.
• Develop and implement digital marketing strategies, including SEO, SEM, social media, and email marketing, to drive traffic and conversions.
• Analyze website performance data, sales trends, and customer behavior to identify growth opportunities.
• Oversee online product listings, ensuring accuracy, compelling descriptions, and high-quality imagery.
• Manage online customer service inquiries and ensure a positive post-purchase experience.
• Collaborate with internal teams (marketing, operations, customer support) to ensure integrated online strategies.

Requirements

• Proven experience in e-commerce management, digital marketing, or a related online retail role.
• Strong understanding of e-commerce platforms, CMS, and online analytics tools (e.g., Google Analytics).
• Demonstrated success in driving online sales and improving website performance.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Proficiency in digital marketing techniques and tools.
• Ability to work autonomously and effectively manage projects in a remote setting, contributing to our client's digital success irrespective of location.

Benefits

• Competitive salary package with performance-based bonuses.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Opportunity to shape and grow the company's online presence.
• Access to online training and professional development in e-commerce and digital marketing.
• A dynamic and forward-thinking company culture.