E-commerce Business Analyst

Placements24; Sandton; Hybrid; ZAR 450,000 - 650,000; Full time

Benefits offered by this job

Hybrid work

Health, dental, and vision coverage

Professional development opportunities

Performance incentives

Job summary

Placements24 is seeking an E-commerce Business Analyst to bridge business needs with technology solutions in a hybrid role, working both remotely and on-site in Sandton. You will analyze data, identify trends, and translate insights into actionable recommendations to enhance the e-commerce platform and customer experience.

The role requires collaboration with marketing, sales, product development, and IT to drive growth, optimize performance, and uncover opportunities in the competitive online

Qualifications

• Proven experience as a Business Analyst in an e-commerce environment.
• Strong analytical and problem-solving skills with proficiency in data analysis tools.
• Experience in requirements gathering, documentation, and process modeling.
• Understanding of e-commerce platforms, web technologies, and digital marketing concepts.
• Excellent communication and interpersonal skills for stakeholder management.
• Ability to work effectively in a hybrid remote and on-site setting.

Responsibilities

• Analyze e-commerce data to identify trends and opportunities.
• Gather and document business requirements for new features.
• Translate requirements into functional specs for developers.
• Monitor KPIs and report progress for the platform.
• Conduct market research and competitive analysis.
• Facilitate alignment between business and IT teams.

Skills

Data analysis

Requirements gathering

Stakeholder management

Process modeling

Communication skills

Education

Bachelor's degree in Business Analytics or related field

Tools

Data analysis tools

Job description

About the Role

Our client is seeking a detail-oriented E-commerce Business Analyst to bridge the gap between business needs and technology solutions. This hybrid role requires you to work remotely and on-site in Sandton , analyzing data, identifying trends, and translating insights into actionable recommendations for improving the e-commerce platform and customer experience. You will collaborate closely with stakeholders across marketing, sales, product development, and IT to drive strategic growth and operational efficiency. Your analytical prowess will be key to optimizing performance and uncovering new opportunities in the competitive online retail space.

Key Responsibilities

• Analyze e-commerce data to identify trends, customer behavior patterns, and areas for improvement.
• Gather and document business requirements for new features, functionalities, and system enhancements.
• Translate business needs into functional specifications for the development team.
• Monitor key performance indicators (KPIs) for the e-commerce platform and report on progress.
• Conduct market research and competitive analysis to inform business strategy.
• Facilitate communication between business stakeholders and technical teams to ensure project alignment.

Requirements

• Proven experience as a Business Analyst , preferably in an e-commerce environment.
• Strong analytical and problem-solving skills with proficiency in data analysis tools.
• Experience in requirements gathering, documentation, and process modeling.
• Understanding of e-commerce platforms, web technologies, and digital marketing concepts.
• Excellent communication and interpersonal skills for stakeholder management.
• Ability to work effectively in a hybrid remote and office-based setting.

Benefits

• Competitive annual salary and potential performance incentives.
• Hybrid work arrangement offering flexibility.
• Comprehensive health, dental, and vision coverage.
• Opportunities for professional development and continuous learning.
• Strategic involvement in a key business function in Sandton .