Dynamic Cashier: Fast Service, Upsell Pro

Pedros; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading fast-food chain in Durban is seeking a dedicated cashier to provide exceptional customer service. You will be responsible for processing customer orders, maintaining speed of service, and ensuring accurate payment processing. The ideal candidate should possess well-developed literacy and numeracy skills and have at least one year of experience in a retail cashier role within a quick service restaurant environment. This role offers opportunities for upselling and customer engagement.

Qualifications

• Must have well-developed literacy and numeracy skills.
• Preferred one year’s experience as a retail cashier in a QSR environment.

Responsibilities

• Provide great customer service by processing customer orders according to SOP.
• Maintain speed of service.
• Process payment types accurately according to SOP.
• Educate customers about current promotions and drive sales.
• Increase ticket averages by upselling or suggestive selling techniques.
• Maintain cleanliness and hygiene of the counter service areas.
• Maintain FOH stock according to SOP.

Skills

Customer service abilities

Literacy skills

Numeracy skills

Upselling techniques

Education

National Senior Certificate

Senior Certificate

Job description

A leading fast-food chain in Durban is seeking a dedicated cashier to provide exceptional customer service. You will be responsible for processing customer orders, maintaining speed of service, and ensuring accurate payment processing. The ideal candidate should possess well-developed literacy and numeracy skills and have at least one year of experience in a retail cashier role within a quick service restaurant environment. This role offers opportunities for upselling and customer engagement.