Durban Community Case Manager

Placements24; Durban; Hybrid; ZAR 300,000 - 460,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary

Performance-based incentives

Comprehensive benefits

Job summary

Placements24 is seeking a dedicated Social Work Case Manager to join their Durban team. This role blends remote and in-person interactions to support vulnerable individuals and families, assess needs, develop intervention plans, and connect clients with community resources to improve wellbeing.

You will maintain detailed case notes, monitor progress, provide counseling when needed, and collaborate with other professionals to ensure coordinated care in a hybrid work environment.

Qualifications

• Registered Social Worker with current professional body registration.
• Minimum of 3 years of experience in case management or social work.
• Strong knowledge of Durban's social welfare resources.
• Excellent communication and interpersonal skills.
• Ability to work independently in a hybrid environment.

Responsibilities

• Conduct comprehensive assessments of client needs, both remotely and through in-person visits.
• Develop, implement, and monitor individualized case management plans.
• Connect clients with appropriate social services, healthcare providers, and community support networks.
• Provide counseling and crisis intervention support as needed.
• Maintain accurate and detailed case notes and progress reports in the electronic system.
• Collaborate with other professionals and agencies to ensure coordinated care for clients.

Skills

Registered Social Worker

Interpersonal skills

Active listening

Case management software

Virtual communication tools

Tools

Case management software

Video conferencing tools

Job description

Social Work Case Manager

Our client seeks a dedicated Social Work Case Manager to join their team in Durban . This role involves providing essential support and guidance to vulnerable individuals and families, with a blend of remote and in-person client interactions. You will assess needs, develop intervention plans, and connect clients with necessary community resources to improve their well‑being and stability. This hybrid model allows for efficient remote management of cases while ensuring face‑to‑face contact when most beneficial, offering a dynamic work environment for professionals committed to making a tangible difference in the lives of those they serve within the KwaZulu‑Natal region.

About the Role

Our client seeks a dedicated Social Work Case Manager to join their team in Durban . This role involves providing essential support and guidance to vulnerable individuals and families, with a blend of remote and in‑person client interactions. You will assess wants, develop intervention plans, and connect clients with necessary community resources to improve their well‑being and stability. This hybrid model allows for efficient remote management of cases while ensuring face‑to‑face contact when most beneficial, offering a dynamic work environment for professionals committed to making a tangible difference in the lives of those they serve within the KwaZulu‑Natal region.

Key Responsibilities

• Conduct comprehensive assessments of client needs, both remotely and through in‑person visits.
• Develop, implement, and monitor individualized case management plans.
• Connect clients with appropriate social services, healthcare providers, and community support networks.
• Provide counseling and crisis intervention support as needed.
• Maintain accurate and detailed case notes and progress reports in the electronic system.
• Collaborate with other professionals and agencies to ensure coordinated care for clients.

Requirements

• Registered Social Worker with current professional body registration.
• Minimum of 3 years of experience in case management or social work.
• Strong knowledge of social welfare services and resources available in Durban .
• Excellent interpersonal, communication, and active listening skills.
• Proficiency in using case management software and virtual communication tools.
• Ability to work independently and manage time effectively in a hybrid work environment.

Benefits

• Competitive salary and performance‑based incentives.
• Hybrid work arrangement offering flexibility.
• Comprehensive