Dispatch Officer

Placements24; Mbombela (Nelspruit); On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Overtime opportunities

Job summary

Placements24 is seeking a detail-oriented Dispatch Officer for our client in Nelspruit (Mbombela). You will coordinate daily deliveries, assign routes to drivers, and ensure smooth operations across the region.

Ideal candidates will have dispatch or logistics experience, strong organizational and communication skills, and the ability to multitask under pressure. This role offers competitive pay, benefits, and development opportunities within a supportive team.

Qualifications

• Previous experience in a dispatch or logistics role is preferred.
• Familiarity with dispatch software and routing tools.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to remain calm and effective under pressure.
• A proactive approach to problem-solving.

Responsibilities

• Schedule and assign daily routes to delivery drivers, ensuring optimal efficiency and adherence to timeframes.
• Monitor driver progress and provide real-time support and guidance to address any issues or deviations from the plan.
• Maintain accurate dispatch records, including driver logs, delivery confirmations, and vehicle status.
• Communicate effectively with drivers, warehouse personnel, and customer service representatives to ensure smooth operations.
• Process and manage delivery-related documentation, ensuring all paperwork is accurate and complete.
• Respond promptly to urgent requests and resolve any dispatch-related problems to minimize disruptions.

Skills

Dispatch/logistics experience

Strong organization

multitasking abilities

Job description

About the Role

Our client is looking for a detail-oriented and highly organized Dispatch Officer to join their transportation team in Nelspruit . In this role, you will be responsible for coordinating daily deliveries, assigning routes to drivers, and ensuring the efficient flow of goods throughout the region. You will serve as a key point of contact for drivers, relaying essential information and addressing operational challenges as they arise. The ideal candidate possesses excellent communication skills, a strong understanding of dispatch procedures, and the ability to manage multiple tasks effectively in a fast-paced environment, contributing to the reliable and timely delivery of services.

Key Responsibilities

• Schedule and assign daily routes to delivery drivers, ensuring optimal efficiency and adherence to timeframes.
• Monitor driver progress and provide real-time support and guidance to address any issues or deviations from the plan.
• Maintain accurate dispatch records, including driver logs, delivery confirmations, and vehicle status.
• Communicate effectively with drivers, warehouse personnel, and customer service representatives to ensure smooth operations.
• Process and manage delivery-related documentation, ensuring all paperwork is accurate and complete.
• Respond promptly to urgent requests and resolve any dispatch-related problems to minimize disruptions.

Requirements

• Previous experience in a dispatch or logistics role is preferred.
• Familiarity with dispatch software and routing tools.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to remain calm and effective under pressure.
• A proactive approach to problem-solving.

Benefits

• Competitive hourly wage and potential for overtime.
• Health insurance benefits.
• Paid time off and holidays.
• Opportunities for on-the-job training and professional development.
• A supportive team environment committed to operational excellence.