Dispatch Manager

Placements24; Rustenburg; On-site; ZAR 450,000 - 650,000; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Medical insurance (covering medical, 


Dental insurance

Vision insurance

Pension fund

Career development

Dynamic work environment

Job summary

Placements24 seeks a seasoned Dispatch Manager to lead dispatch operations in Rustenburg. You will oversee the efficient coordination and deployment of the company's transport fleet, ensuring dispatch activities are executed promptly and accurately to meet customer requirements.

This role requires strong leadership, excellent communication, and deep knowledge of logistics and transportation management. You will drive performance, monitor routes and schedules, and collaborate with sales,

Qualifications

• Experience in a dispatch or logistics management role.
• Strong understanding of route optimization techniques and transportation planning software.
• Excellent leadership, team management, and motivational skills.

Responsibilities

• Manage and supervise the daily activities of the dispatch team, ensuring timely and accurate order fulfillment.
• Develop and implement optimized routing and scheduling strategies for the company's vehicle fleet.
• Monitor driver performance, adherence to schedules, and compliance with company policies and safety regulations.
• Coordinate effectively with other departments, including sales, warehouse, and customer service, to ensure smooth operations.
• Resolve operational issues and customer complaints related to dispatch and deliveries promptly and efficiently.
• Maintain accurate records of dispatch activities, vehicle status, and driver logs.

Skills

Leadership

Team management

Communication

Problem solving

Decision making under pressure

Route optimization

Dispatch software proficiency

Tools

Dispatch software

Office software

Job description

Our client is seeking a seasoned Dispatch Manager to lead their dispatch operations in Rustenburg . In this critical role, you will be responsible for overseeing the efficient coordination and deployment of the company's transport fleet. You will ensure that all dispatch activities are executed promptly and accurately, optimizing routes and schedules to meet operational demands and customer requirements. This position requires strong leadership abilities, excellent communication skills, and a deep understanding of logistics and transportation management. You will be instrumental in driving performance and maintaining high service standards within the dispatch team.

Key Responsibilities

• Manage and supervise the daily activities of the dispatch team, ensuring timely and accurate order fulfillment.
• Develop and implement optimized routing and scheduling strategies for the company's vehicle fleet.
• Monitor driver performance, adherence to schedules, and compliance with company policies and safety regulations.
• Coordinate effectively with other departments, including sales, warehouse, and customer service, to ensure smooth operations.
• Resolve operational issues and customer complaints related to dispatch and deliveries promptly and efficiently.
• Maintain accurate records of dispatch activities, vehicle status, and driver logs.

Requirements

• Proven experience in a dispatch or logistics management role, preferably within the transport industry.
• Strong understanding of route optimization techniques and transportation planning software.
• Excellent leadership, team management, and motivational skills.
• Exceptional problem-solving abilities and the capacity to make quick, effective decisions under pressure.
• Proficiency in using dispatch software and standard office applications.
• Outstanding communication and interpersonal skills.

Benefits

• Competitive annual salary and performance-based bonuses.
• Comprehensive medical, dental, and vision insurance.
• Pension fund contribution.
• Opportunities for professional development and career growth.
• A dynamic and challenging work environment within a well-established company.