Dispatch Manager

O'Brien Recruitment; South Africa; On-site; ZAR 250,000 - 360,000; Full time

Job summary

O'Brien Recruitment in Ottery, Cape Town, is seeking a hands-on Dispatch Manager to own the dispatch function and component stores within a busy manufacturing environment.

You will lead a small team, coordinate daily invoicing and shipping, and manage stock control and documentation to ensure orders are fulfilled accurately and on time. The role requires strong planning, problem-solving, and customer-friendly communication with internal teams and external partners.

Qualifications

• Matric is required.
• Minimum experience in a Dispatch/Stores/Logistics leadership role.
• Experience in manufacturing, FMCG, warehousing or distribution is preferred.
• Experience managing component stores or stock issuing to a factory.
• Experience with invoicing, orders, courier dispatch and road freight.
• Strong staff management experience (8-10 staff).
• Excellent communication with customers and suppliers.
• Proficient with MS Office; ERP/dispatch systems advantageous.

Responsibilities

• Managing Component Stores
• Daily Issuing to Factory
• Invoicing and Shipping Coordination
• Dispatch Planning
• Team Management
• Customer and Supplier Interaction
• Stock and Documentation Control
• Operational Problem-Solving

Skills

Staff management

Planning

Organisation

Problem-solving

Attention to detail

Customer communication

Team leadership

Education

Matric

Tools

MS Office

ERP systems

Dispatch software

Job description

Now Hiring: Dispatch Manager

Ottery, Cape Town | Full-Time | Manufacturing / Distribution

We are looking for a hands‑on and organised Dispatch Manager to take ownership of the dispatch function and component stores within a busy manufacturing environment

This role is perfect for someone who enjoys structure, accuracy, team leadership, customer interaction and making sure that factory requirements and customer orders are handled smoothly from start to finish

What you’ll be involved in:

• Managing Component Stores
• Daily Issuing to Factory
• Invoicing and Shipping Coordination
• Dispatch Planning
• Team Management
• Customer and Supplier Interaction
• Stock and Documentation Control
• Operational Problem‑Solving

Qualifications and Experience:

• Matric
• Previous experience in a Dispatch Manager, Dispatch Supervisor, Stores Manager, Warehouse Manager or Logistics Management role
• Experience within a manufacturing, production, FMCG, warehousing or distribution environment would be preferred
• Experience managing component stores or stock issuing to a factory environment
• Experience with daily invoicing, customer orders, courier dispatch and road freight coordination
• Strong staff management experience, ideally managing a team of 8 to 10 staff
• Good customer and supplier communication skills
• Computer literacy, including MS Office
• ERP, stock control, warehouse or dispatch system experience would be advantageous
• Strong planning, organisation and problem‑solving skills
• High attention to detail and accuracy
• Must be able to work in Ottery, Cape Town