Digital Sales & Activation Specialist

Lesaka Technologies Inc.; Barberton; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Lesaka Technologies Inc. is seeking a result‑driven professional to drive customer engagement and educate clients on digital channels in a compliant, customer‑centric manner.

The role focuses on enforcing FAIS guidelines, treating customers fairly, and delivering high service standards while achieving sales and retention targets, with responsibilities spanning onboarding, risk awareness, and process improvements.

Qualifications

• Minimum qualification: NQF 4
• Preferred qualification: Relevant NQF 5 as prescribed by the Financial Services Board
• Regulatory Exam qualification required
• An appropriate recognised business Diploma or Higher Certificate at NQF level 6
• Microsoft Office literacy is required

Responsibilities

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on digital channels to maximise channel usage.
• Assist customers and resolve queries to meet needs and maintain service levels.
• Adhere to regulatory requirements and company policies in all interactions.

Skills

Leadership

Customer service

Regulatory compliance

Education

NQF 4 Qualification

NQF 5 qualification as prescribed by the Financial Services Board

Regulatory Exam qualification

Diploma or Higher Certificate at NQF level 6

Tools

Microsoft Office

Job description

Lesaka Technologies Inc. is seeking a result‑driven professional to drive customer engagement and educate clients on digital channels in a compliant, customer‑centric manner.

The role focuses on enforcing FAIS guidelines, treating customers fairly, and delivering high service standards while achieving sales and retention targets, with responsibilities spanning onboarding, risk awareness, and process improvements.