Digital Product Data Analyst

TravelCenters of America; Cape Town; On-site; ZAR 420,000 - 680,000; Full time

Job summary

The Apex Group seeks a Digital Product Data Analyst in Cape Town to leverage data and analytics to boost product performance, adoption, and outcomes across digital finance platforms. Collaborate with Product Owners, Finance, Tech and business stakeholders to deliver actionable insights throughout the product lifecycle.

You will build KPI frameworks, dashboards, and reports, ensuring data accuracy and enabling data-driven decisions.

Qualifications

• Bachelor's degree in data analytics, finance, economics, business, information systems, mathematics, statistics, or related discipline.
• Certifications in analytics, data visualization, Power BI, Tableau, or SQL desirable.
• 3-7 years of experience in data analytics, product analytics, BI, or related fields.
• Strong analytical and problem-solving capabilities with experience working with large datasets.

Responsibilities

• Analyze product usage, customer behavior, and performance data to identify trends and opportunities.
• Develop KPIs and success metrics to measure product adoption, engagement, and value.
• Create dashboards and reports for product and business stakeholders.
• Monitor product performance and recommend enhancements.

Skills

Data analytics

Product analytics

Business Intelligence

SQL

Power BI

Tableau

Excel

Stakeholder management

Education

Bachelor's degree in data Analytics, Finance, Economics, Business, Information Systems, Mathematics, Statistics, or related discipline

Tools

Power BI

Tableau

Looker

SQL

Excel

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Digital Product Data Analyst
Cape Town, Apex House

Description

The Digital Product Data Analyst is responsible for leveraging data and analytics to drive product performance, user adoption, and business outcomes across digital finance products and platforms. The role partners with Product Owners, Finance, Technology, and Business stakeholders to generate actionable insights, measure product success, and support data-driven decision-making throughout the product lifecycle.

Job specification

Product Analytics & Insights

• Analyze product usage, customer behavior, and performance data to identify trends, opportunities, and areas for improvement.
• Develop KPIs and success metrics to measure product adoption, engagement, and business value.
• Create dashboards and reports that provide actionable insights to product and business stakeholders.
• Monitor product performance and proactively recommend enhancements.

Data Analysis & Reporting

• Collect, validate, and analyze data from multiple sources to support product strategy and decision-making.
• Ensure data accuracy, integrity, and consistency across reporting environments.
• Produce regular management reporting and ad hoc analysis to support business priorities.
• Translate complex data findings into clear recommendations for non-technical audiences.

Product & Business Partnership

• Collaborate with Product Owners to define measurement frameworks for new products, features, and releases.
• Support prioritization decisions through data-driven insights and business case analysis.
• Partner with Finance and Technology teams to evaluate product performance and return on investment.
• Contribute to product roadmaps by identifying user needs and improvement opportunities.

Data Governance & Continuous Improvement

• Support data governance, quality, and reporting standards.
• Identify opportunities to improve reporting automation and analytical capabilities.
• Promote best practices in data visualization, analytics, and performance measurement.
• Assist in the development of self-service reporting solution

Skills Required:

• Bachelor's degree in data Analytics, Finance, Economics, Business, Information Systems, Mathematics, Statistics, or related discipline.
• Relevant certifications in Analytics, Data Visualization, Power BI, Tableau, or SQL desirable.
• 3-7 years of experience in Data Analytics, Product Analytics, Business Intelligence, Finance Analytics, or related fields.
• Strong analytical and problem-solving capabilities with experience working with large datasets.
• Experience supporting digital products, technology platforms, or transformation initiatives.
• Advanced proficiency in Excel and data visualization tools.
• Experience with Power BI, Tableau, Looker, or similar reporting platforms.
• Working knowledge of SQL and data analysis techniques.
• Understanding of Agile product development environments preferred.
• Strong stakeholder management and communication skills.

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/