Digital Product Scrum Master

TravelCenters of America; Cape Town; On-site; ZAR 650,000 - 950,000; Full time

Benefits offered by this job

Unique global role

Competitive remuneration

Job summary

Apex Group in Cape Town is seeking a Digital Product Scrum Master to drive agile delivery for cross-functional product squads. You will coach teams, remove impediments, and enable value-driven progress across Product, Technology and Data stakeholders.

As servant leader, you’ll monitor progress, manage risks, and ensure alignment with business objectives while fostering a culture of continuous improvement and collaboration.

Qualifications

• Bachelor's degree in a related field.
• Certified Scrum Master (CSM/PSM/SAFe Scrum Master) preferred.
• Experience with Agile, Lean and project delivery practices.

Responsibilities

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives.
• Coach teams on Agile principles and Scrum practices to improve performance.
• Support Product Owners in backlog refinement and prioritization.
• Maintain alignment between product, technology and business for delivery.
• Track delivery metrics and drive continuous improvement across teams.

Skills

Agile Delivery

Team Leadership

Scrum Master

Stakeholder Management

Backlog Management

Coaching

Education

Bachelor's degree in Business/Technology/Information Systems

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Digital Product Scrum Master

Cape Town, Apex House

Description

The Digital Product Scrum Master is responsible for facilitating Agile delivery across digital product teams, ensuring the effective execution of product roadmaps, continuous improvement of team performance, and successful delivery of business value. The role serves as a servant leader, coach, and facilitator, enabling cross-functional teams to adopt Agile best practices while removing impediments and fostering collaboration across Product, Technology, Data, and business stakeholders.

Job specification

Agile Delivery & Team Leadership

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement.
• Coach teams on Agile principles, Scrum practices, and continuous improvement methodologies.
• Support Product Owners in maintaining and prioritizing product backlogs aligned to business objectives.
• Foster high-performing, self-organizing teams focused on delivering customer and business value. '

Delivery Management

• Monitor sprint progress, delivery risks, dependencies, and team capacity.
• Remove blockers and facilitate resolution of issues impacting delivery timelines.
• Drive predictable and efficient delivery of product enhancements and strategic initiatives.
• Ensure alignment between product, technology, and business teams throughout the delivery lifecycle.

Stakeholder Engagement

• Partner with Product Owners, Technology Leads, and business stakeholders to support successful product delivery.
• Provide transparency on progress, risks, dependencies, and delivery outcomes.
• Facilitate cross-functional collaboration across global teams and stakeholders.

Agile Governance & Continuous Improvement

• Track and report Agile delivery metrics, including velocity, cycle time, sprint predictability, and team performance.
• Identify opportunities to improve Agile maturity, team effectiveness, and delivery efficiency.
• Promote a culture of accountability, collaboration, innovation, and continuous improvement.
• Support scaling Agile practices across multiple teams and products where required.

Change & Transformation Support

• Champion Agile ways of working across the organization.
• Support digital transformation initiatives through effective delivery management and change adoption.
• Contribute to the development of Agile standards, frameworks, and best practices.

Skills Required:

• Bachelor's degree in Business, Technology, Information Systems, or a related field.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent certification preferred.
• Agile, Lean, or project delivery certifications desirable. Bachelor's degree in business, Technology, Information Systems, or a related field.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent certification preferred.
• Agile, Lean, or project delivery certifications desirable.

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.