Digital Operations Engineer

Supernova Brands; Cape Town; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Supernova Brands in Cape Town is seeking a Digital Operations Associate to be the strategic right hand to the Digital Operations Manager. You will ensure our tech stack connects seamlessly, support teams, and automate processes for maximum efficiency.

The role requires a tech-savvy problem solver who will master our software ecosystem, bridge gaps between complex systems and users, and drive continuous improvement across Sales, Finance, and Ops.

Qualifications

• Must translate complex technical needs into simple, actionable steps.
• Familiar with modern SaaS interfaces and low-code tools.
• Love diagnosing root causes when systems misbehave.
• Strong learning mindset and ability to upskill quickly.
• Detail-oriented with focus on data integrity.
• Independent worker who researches and delivers solutions.

Responsibilities

• Master the software stack (ERP/CRM/Accounting) and their integrations.
• Act as vendor liaison to troubleshoot and optimize subscriptions.
• Document workflows and translate tech needs into actionable steps.
• Design BI reports in PowerBI or Looker Studio for management insights.
• Provide internal support and train staff on new systems.

Skills

Executor mindset

Tech-savvy

Detective

Curious & Hungry

Detail-oriented

Independent

Education

Bachelor’s Degree

Tools

PowerBI

Looker Studio

Google Sheets

Microsoft Excel

ERP/CRM/Accounting suites

Job description

Supernova Brands in Cape Town is seeking a Digital Operations Associate to be the strategic right hand to the Digital Operations Manager. You will ensure our tech stack connects seamlessly, support teams, and automate processes for maximum efficiency.

The role requires a tech-savvy problem solver who will master our software ecosystem, bridge gaps between complex systems and users, and drive continuous improvement across Sales, Finance, and Ops.