Digital Banking Advisor

Nedbank; Mahikeng; Presencial; ZAR 260.000 - 420.000; Jornada completa

Descripción de la vacante

Nedbank in Mmabatho, North West Province, seeks a Specialist Recruiter to educate clients on digital self-service solutions while addressing sales and service needs. You will engage clients, guide subscriptions, and deliver compliant financial solutions within Personal and Private Banking - Consumer Channel.

The role emphasizes building trust, offering product knowledge, and collaborating with internal stakeholders to enhance client experiences. On-site in Mmabatho.

Formación

• Technical / Professional Knowledge items listed in the ad.
• Product sales skills and product knowledge emphasized.
• Customer service principles and Nedbank policies highlighted.
• Customer relationship management and loyalty building referenced.
• Technology savviness and planning/organizing abilities noted.

Responsabilidades

• Respond to client needs by offering the right service and solution.
• Build client trust by applying your expertise and experience to do good for your client.
• Educate clients and potential clients on how to subscribe and service their account.
• Treat clients with respect, build trust, show care and humility in all client interactions.
• Help clients achieve their goals and grow financially.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.

Conocimientos

Product sales skills

Product Knowledge

Customer service principles

Nedbank policies and procedures

Customer relationship management

Building Customer Loyalty

Building Trusting Relationships

Technology Savvy

Planning and Organizing

Educación

Diploma

Descripción del empleo

Nedbank in Mmabatho, North West Province, seeks a Specialist Recruiter to educate clients on digital self-service solutions while addressing sales and service needs. You will engage clients, guide subscriptions, and deliver compliant financial solutions within Personal and Private Banking - Consumer Channel.

The role emphasizes building trust, offering product knowledge, and collaborating with internal stakeholders to enhance client experiences. On-site in Mmabatho.