Client Solutions & Digital Services Advisor

Nedbank; Johannesburg; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Nedbank is seeking a client service professional to educate clients on self-service digital solutions, address sales and service needs, and help grow market share. You will engage with clients, build trust, and support them through their financial journey in a compliant, customer-first environment.

Ideal candidates have 1–2 years in retail or banking client service or sales, hold a Diploma, and have FAIS awareness. Strong product knowledge and relationship management skills are essential.

Qualifikationen

• Diploma or equivalent is required.
• FAIS Approved Qualification preferred.
• 1–2 years retail or banking client service or sales experience.

Aufgaben

• Educate clients on self-service digital solutions and services.
• Respond to client needs by offering the right service and solution.
• Onboard clients in line with Nedbank policies and procedures.

Kenntnisse

Product sales

Product Knowledge

Customer service

Customer relationship management

Building Customer Loyalty

Building Trusting Relationships

Technology Savvy

Planning and Organizing

Ausbildung

Diploma

Jobbeschreibung

Nedbank is seeking a client service professional to educate clients on self-service digital solutions, address sales and service needs, and help grow market share. You will engage with clients, build trust, and support them through their financial journey in a compliant, customer-first environment.

Ideal candidates have 1–2 years in retail or banking client service or sales, hold a Diploma, and have FAIS awareness. Strong product knowledge and relationship management skills are essential.