Digital Account Manager

Boardroom Appointments; Cape Town; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Boardroom Appointments seeks a Digital Account Manager in Cape Town to lead client relationships and strategic paid media initiatives across Google, Facebook, and TikTok. You will manage budgets, prepare cost estimates, and oversee invoicing while partnering with creative and analytics teams to drive ROI.

The role requires 3+ years in digital account management, strong MS Office skills, and a deep understanding of advertising platforms.

Qualifications

• Degree or Diploma in Marketing, Advertising, Media or related field.
• 3+ years in a digital account management role within digital marketing or advertising.
• Strong understanding of digital advertising platforms (Google, Facebook, TikTok) essential.
• Proven ability to manage client relationships and communicate goals clearly.
• Experience in budgeting, cost estimates, and invoicing processes.
• Excellent written and verbal communication; cross-functional collaboration.
• Strong familiarity with industry trends and retail media knowledge.
• Proficiency in MS Office and data tools.

Responsibilities

• Client Relationship Management: Act as the main point of contact for clients and external stakeholders, understanding their goals, needs, and challenges.
• Account Strategy Coordination: Serve as a strategic liaison between clients and the digital strategist, facilitating collaboration to develop comprehensive paid media strategies aligned with the client's business objectives.
• Budget Management: Manage client budgets effectively, ensuring maximum ROI and adherence to financial targets.
• Account Financial Management: Generate campaign cost estimates (CEs) and oversee the invoicing process, ensuring accuracy and timeliness in financial transactions.
• Reporting and Analysis: Generate regular performance reports, analyze data trends, and provide actionable insights to clients for informed decision-making.
• Client Communication: Maintain open and transparent communication with clients, providing updates, addressing concerns, and presenting strategic recommendations.
• Cross-Functional Collaboration: Collaborate with various teams such as creative, analytics, and campaign management to ensure seamless campaign execution and alignment with client objectives.

Skills

Digital advertising platforms

Client relationship management

Budget management

Financial analysis

Communication skills

Cross-functional collaboration

Industry trends awareness

MS Office proficiency

Education

Degree or Diploma in Marketing, Advertising, Media or related

Tools

Google Ads

Facebook Ads

TikTok Ads

Job description

• Degree or Diploma in Marketing,Advertising,Media or related (essential).
• +3 years experience in a digital account management role in digital marketing or advertising, preferably within a paid media agency or similar environment.
• Strong understanding of digital advertising platforms such as Google Ads, Facebook Ads, TikTok Ads, etc. (essential)
• Demonstrated success in managing client relationships, with the ability to understand client goals and communicate effectively. (essential)
• Experience in budget management and financial analysis, including the generation of campaign cost estimates and overseeing invoicing processes.
• Effective communication skills, both written and verbal, with the ability to convey complex information clearly and build rapport with clients and internal teams. (essential)
• Proven track record of collaborating across different departments or teams to ensure seamless campaign execution and alignment with client objectives.
• Familiarity with industry trends, best practices, and emerging technologies in digital marketing to drive innovation and maintain competitive advantage.
• Strong commercial acumen and understanding of the media landscape within the broader retail industry (essential).
• Strong proficiency in MS Office (essential).

Responsibilities:

• Client Relationship Management: Act as the main point of contact for clients and external stakeholders, understanding their goals, needs, and challenges.
• Account Strategy Coordination: Serve as a strategic liaison between clients and the digital strategist, facilitating collaboration to develop comprehensive paid media strategies aligned with the client's business objectives.
• Budget Management: Manage client budgets effectively, ensuring maximum return on investment (ROI) and adherence to financial targets.
• Account Financial Management: Generate campaign cost estimates (CEs) and oversee the invoicing process, ensuring accuracy and timeliness in financial transactions.
• Reporting and Analysis: Generate regular performance reports, analyze data trends, and provide actionable insights to clients for informed decision-making.
• Client Communication: Maintain open and transparent communication with clients, providing updates, addressing concerns, and presenting strategic recommendations.
• Cross-Functional Collaboration: Collaborate with various teams such as creative, analytics, and campaign management to ensure seamless campaign execution and alignment with client objectives.