Desktop Support Engineer - Gauteng

Boardroom Appointments; Johannesburg; On-site; ZAR 240,000 - 360,000; Part time

Job summary

Boardroom Appointments in Gauteng, South Africa, seeks a Desktop Support Engineer for a contract position on-site. A Bachelor's degree and 5 years of desktop support experience are required; own a reliable vehicle is preferred.

You will diagnose and resolve hardware, software, and network issues while supporting Windows 7/8/10, Office, and peripherals such as printers and scanners. Strong stakeholder communication is essential for success.

Qualifications

• Bachelor's degree required.
• 5 years desktop support experience.
• Own, reliable vehicle."
• Experience in troubleshooting hardware, software and network issues."
• Knowledge of Windows 7/8/10, Office Suite and peripherals (printers, scanners).

Responsibilities

• Perform asset audit and stock count.
• Diagnose computer issues related to printing of store and credit cards.
• Troubleshoot issues related to signature pads.
• Perform hardware maintenance, software installation and configuration, network maintenance or setup, application installation and configuration.
• Provide user support for the newly implemented platform, while maintaining existing applications.
• Work with hardware and software on the physical desktop to optimize security and configure the user's PC across Windows versions.

Skills

Good communicator

Education

Bachelor's degree

Tools

Windows OS

Office Suite

Printers & Scanners

Networking basics

Job description

About the job Desktop Support Engineer - Gauteng

Contract position

• Bachelors Degree required
• 5 years Desktop support experience
• Own, reliable vehicle
• Good communicator as there are several stakeholders to engage with (onsite store, Team Leader, IT vendor and IT team)
• Experience in troubleshooting and resolution of hardware, software and network related issues
• Knowledge of Microsoft Windows operating systems (Windows 7/8/10), applications (Office Suite) and peripherals (printers, scanners, etc.)
• Good understanding of basic networking concepts and protocols

Responsibilities:

• Perform asset audit and stock count
• Diagnose computer issues related to printing of store and credit cards
• Troubleshoot issues related to signature pads
• Perform hardware maintenance, software installation and configuration, network maintenance or setup, application installation and configuration
• Provide user support for the newly implemented platform, while maintaining existing applications
• Works with hardware and software on the physical desktop to optimize security, manage and configure the user's individual PC using Microsoft Windows 10 operating system, Microsoft Windows 7, Windows 8, Windows 8.1, Microsoft Windows 10 Mobile, Mac OS X and Android OS system