Dermatology Front Desk Specialist — Patient Care & Admin

The Employment Co; Paarl; On-site; ZAR 120,000 - 180,000; Full time

Job summary

The Employment Co in Paarl is seeking a highly organized Medical Receptionist for a fast-paced dermatology clinic. You will manage patient flow, bookings, and front-desk operations to support clinicians.

Ideal applicants are fluent in Afrikaans and English, with admin experience, proficiency in practice software, and a neat, professional appearance to uphold excellent patient service standards.

Qualifications

• Higher Certificate in Administration required.
• Experience with practice management software (Elixir/Vericlaim/MedEDI) preferred.
• Dermatology experience is advantageous.
• Strong administrative and organisational skills.
• Ability to multitask in a fast-paced environment.
• Fluent in Afrikaans and English (verbal and written).
• Professional appearance and calm demeanour.
• Computer literacy with medical software beneficial.
• Own reliable transport and valid driver's license.

Responsibilities

• Welcome and assist patients in a friendly, professional manner.
• Manage a high-volume appointment diary and daily operations.
• Handle incoming calls and patient queries with courtesy.
• Process payments and medical aid claims accurately.
• Maintain patient files and accurate data capture.
• Coordinate with doctors and clinical staff to ensure smooth daily operations.

Skills

Customer service

Multitasking

Professional communication

Education

Higher Certificate in Administration

Tools

Elixir

Vericlaim

MedEDI

Job description

The Employment Co in Paarl is seeking a highly organized Medical Receptionist for a fast-paced dermatology clinic. You will manage patient flow, bookings, and front-desk operations to support clinicians.

Ideal applicants are fluent in Afrikaans and English, with admin experience, proficiency in practice software, and a neat, professional appearance to uphold excellent patient service standards.