Medical Receptionist

The Employment Co; Paarl; On-site; ZAR 120,000 - 180,000; Full time

Job summary

The Employment Co in Paarl is seeking a highly organized Medical Receptionist for a fast-paced dermatology clinic. You will manage patient flow, bookings, and front-desk operations to support clinicians.

Ideal applicants are fluent in Afrikaans and English, with admin experience, proficiency in practice software, and a neat, professional appearance to uphold excellent patient service standards.

Qualifications

• Higher Certificate in Administration required.
• Experience with practice management software (Elixir/Vericlaim/MedEDI) preferred.
• Dermatology experience is advantageous.
• Strong administrative and organisational skills.
• Ability to multitask in a fast-paced environment.
• Fluent in Afrikaans and English (verbal and written).
• Professional appearance and calm demeanour.
• Computer literacy with medical software beneficial.
• Own reliable transport and valid driver's license.

Responsibilities

• Welcome and assist patients in a friendly, professional manner.
• Manage a high-volume appointment diary and daily operations.
• Handle incoming calls and patient queries with courtesy.
• Process payments and medical aid claims accurately.
• Maintain patient files and accurate data capture.
• Coordinate with doctors and clinical staff to ensure smooth daily operations.

Skills

Customer service

Multitasking

Professional communication

Education

Higher Certificate in Administration

Tools

Elixir

Vericlaim

MedEDI

Job description

Introduction

A well-established, fast-paced dermatology practice in Paarl is seeking a highly organised and professional Medical Receptionist to join our dynamic team.

This is a very busy practice environment, so we are looking for someone who thrives under pressure, works efficiently, and maintains warmth and professionalism at all times.

Duties & Responsibilities

KEY RESPONSIBILITIES:

• Welcoming and assisting patients in a friendly, professional manner
• Managing a high-volume appointment diary
• Handling incoming calls and patient queries
• Processing payments and medical aid claims
• Managing patient files and ensuring accurate data capturing
• Coordinating with doctors and clinical staff to ensure smooth daily operations

Desired Experience & Qualification

APPLICATION REQUIREMENTS:

• Higher Certificate in Administration
• Practice management software (e.g., Elixir, Vericlaim, MedEDI, etc.)
• Previous experience in a medical practice (dermatology experience advantageous)
• Strong administrative and organisational skills
• Ability to multitask in a fast-paced environment
• Fluent in Afrikaans and English (verbal and written)
• Professional appearance and calm demeanour
• Computer literate (experience with medical software beneficial)
• Own reliable transport and valid driver’s license