Debt Counselling Agent( Fixed Term Contract)

Pivot Services; Johannesburg; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Nedbank in Johannesburg is seeking a Debt Counselling Agent on a fixed-term contract to support recoveries and asset management through structured processes.

You will follow internal and legal steps to recover debts, engaging with customers and stakeholders while ensuring compliance and risk controls.

The role requires banking knowledge, data analysis skills, and a service-oriented approach to minimize costs and losses for the bank.

Qualifications

• NQF Level Matric / Grade 12 or equivalent required with banking knowledge.
• Knowledge of banking terms, data analysis, governance, risk and controls.
• Familiarity with regulatory requirements and relevant software.

Responsibilities

• Recover debt and assets by following internal and legal processes to reduce costs and losses for the bank.

Skills

Debt counselling

Data analysis

Regulatory knowledge

Governance and controls

Banking knowledge

Software and systems knowledge

Education

Matric / Grade 12 / National Senior Certificate

Tools

Software and systems

Job description

Debt Counselling Agent( Fixed Term Contract)

Nedbank

Johannesburg, South Africa

Added: 26 October 2026 Listing date: Not supplied

Verified listing Employer, application source and closing date checked before publication.

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About the Role

To recover debt and assets by following internal and legal processes and procedures resulting in reduced costs and losses for the bank.

Qualifications and Experience

• NQF Level Matric / Grade 12 / National Senior Certificate - Banking knowledge Business terms and definitions Data analysis Governance, Risk and Controls Relevant regulatory knowledge Relevant software and systems knowled...