Senior Debt Recovery Specialist

Hire Resolve; Cape Town; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A leading credit risk management firm in Cape Town is seeking a Senior Debt Recovery Specialist who combines human insight with automation to improve client recovery processes. Candidates should have 3 to 5 years of experience in debt collection or credit control and technical skills in Microsoft Office. The role involves managing legal files, engaging stakeholders, and utilizing strategic recovery methods. This is a permanent, full-time position that offers significant growth opportunities in a dynamic environment.

Qualifications

• 3 to 5 years’ experience in Debt Collection or Credit Control.
• 2 to 3 years’ experience with Credit Insurance.
• Experience in a legal firm is an advantage.
• Basic understanding of accounting principles.

Responsibilities

• Support Credit Risk Advisors for improved cash flow and risk minimization.
• Utilize creative approaches for outstanding debt recovery.
• Manage legal files and credit insurance processes.
• Conduct risk assessment visits for recovery viability.
• Build relationships with attorneys and internal teams.

Skills

Debt Collection

Credit Control

Microsoft Office

Communication

Conflict Handling

Education

NQF qualification, diploma, or degree

Job description

Career Opportunity: Senior Debt Recovery Specialist

Job Title: Senior Debt Recovery Specialist

Location: Cape Town, Western Cape

Contract Type: Permanent, Full-time

Industry: Credit Risk Management & Financial Services

Salary: Market Related

Are you a dynamic, driven professional with a passion for creative problem-solving in the credit risk space?

A leading credit risk management firm—built on a culture of trust, family, and innovation—is seeking a Senior Debt Recovery Specialist to join their Cape Town team. This is not a traditional collections role; we are looking for an individual who balances human insight with automation to drive relentless improvement for our clients.

Key Responsibilities

• Operational Excellence: Support Credit Risk Advisors and guide the team to improve customer cash flow and minimize risk through proactive debt recovery.
• Strategic Recovery: Utilize a variety of creative approaches to recover outstanding debt while ensuring constant, real-time communication with customers and stakeholders.
• Legal & Insurance Management: Manage legal files, attend business rescue and liquidation meetings, and oversee credit insurance processes, including claim lodgments and compliance with insurer deadlines.
• Risk Assessment: Evaluate debtor financial statements, identify strengths or weaknesses in paperwork, and conduct risk assessment visits to assess recovery viability.
• Stakeholder Engagement: Build collaborative relationships with attorneys, liquidators, and internal teams to ensure high levels of client satisfaction.

Minimum Requirements

• Experience: 3 to 5 years’ experience in Debt Collection or Credit Control.
• 2 to 3 years’ experience with Credit Insurance
• Experience in a legal firm is considered a significant advantage.
• Education: An NQF qualification, diploma, or degree is an advantage.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Basic understanding of accounting principles and annual financial statements.
• Knowledge of the legal processes regarding liquidations and business rescue.
• Competencies: Exceptional communication, resilience, and conflict-handling skills, combined with a pragmatic and disciplined approach to problem-solving.

How to Apply

Apply Today! If you are ready to look beyond a standard job description and grow within a fast-moving, competitive environment.

Email: [e-mail]

Apply online: www.hireresolve.co.za

Reference: SeniorDebtRec_CT_2026

Note: Should you not hear feedback via email/call within 3-5 Business days of applying, please deem your application as unsuccessful at this time. Our team will consider you for alternative available openings should your experience and skills match them.