Debt Recovery Specialist

Hire Resolve; Oos-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A leading credit risk solutions firm is seeking a Debt Recovery Specialist to join their Port Elizabeth branch in South Africa. The role requires proactive debt recovery expertise, strong customer relationship management, and experience in credit insurance. Candidates should have 1-3 years of relevant experience, a preferred NQF qualification, and strong problem-solving skills. This full-time position offers the opportunity to work within a dynamic environment that values integrity and excellence.

Qualifications

• 1-3 years of experience in Debt Collection or Credit Control.
• 1 to 3 years of experience specifically with Credit Insurance.
• Experience working within a legal firm is highly advantageous.
• Basic understanding of accounting principles and annual financial statements.
• Knowledge of legal processes including liquidations and business rescue.

Responsibilities

• Use creative approaches to recover outstanding debt and improve cash flow.
• Provide support to Credit Risk Advisors for high service delivery.
• Manage legal files, update statuses, and oversee insurance processes.
• Assess client paperwork for strengths and weaknesses in collection.
• Build trust-based relationships with clients and stakeholders.
• Utilize systems to capture correspondence and track workflows.

Skills

Problem-solving skills

Conflict handling

Ability to work under pressure

Legal Experience

Accounting basics

Education

NQF qualification, diploma, or degree

Tools

Accounting principles

Job description

Career Opportunity: Debt Recovery Specialist

Job Title:Debt Recovery Specialist

Location: Port Elizabeth (Gqeberha), Eastern Cape

Contract Type: Permanent, Full-time

Industry: Credit Risk Management

Salary: Market Related

Are you an experienced collections professional who believes that credit risk management is an art rather than a science?

A leading credit risk solutions firm is looking for a Debt Recovery Specialist to join their Port Elizabeth branch. We are a dynamic, driven team that thrives in a fast-moving, competitive environment. We are looking for someone who can look beyond a standard job description to proactively recover outstanding debt while maintaining strong customer relationships.

Key Responsibilities

• Proactive Debt Recovery: Use a variety of creative approaches to recover outstanding debt and improve customer cash flow.
• Operational Excellence: Provide support to Credit Risk Advisors and offer guidance to the debt recovery team to ensure high levels of service delivery.
• Legal & Insurance Management: Manage legal files, update industry stop statuses, and oversee credit insurance processes, including claim lodgments and compliance with insurer deadlines.
• Risk Assessment: Assess client paperwork to identify strengths and weaknesses that may affect the collection process.
• Stakeholder Liaison: Build trust-based relationships with clients, attorneys, liquidators, and business rescue practitioners.
• Data Integrity: Utilize internal systems to capture all correspondence, generate reports, and track workflows in real-time.

Candidate Requirements

• Experience:* 1-3 years of experience in Debt Collection or Credit Control.
  • 1 to 3 years of experience specifically with Credit Insurance.
  • Experience working within a legal firm is highly advantageous.
• Education: An NQF qualification, diploma, or degree is preferred.
• Technical Knowledge:* Basic understanding of accounting principles and annual financial statements.
  • Knowledge of legal processes including liquidations and business rescue.
• Competencies: Strong skills in problem-solving, conflict handling, and the ability to work effectively under pressure.
• Values: We hire for values first—trust, pride, loyalty, passion, integrity, and respect are essential.

How to Apply

Apply Today!

If you are ready to drive change and offer creative solutions to our "extended family" of clients:

Email: [e-mail]

Apply online: www.hireresolve.co.za

Reference: SeniorDebtRec_PE_2026

Note: Should you not hear back within 3-5 Business days after applying via online and via email, please deem your application as unsuccessful at this time. Our team will be in touch should an alternative vacancy be available matching your experience and qualifications.