Debrief & Returns Specialist | FMCG Warehouse

Premier FMCG (Pty) Ltd; Gauteng; On-site; ZAR 156,000 - 201,000; Full time

Job summary

Premier FMCG (Pty) Ltd, Debrief Department – Premier CDC Lords View Depot, invites applications for a Debrief Assistant role responsible for processing returned stock from delivery rounds and ensuring accurate documentation.

You will receive trade returns, capture PODs and DRNs for credits, classify stock per Debrief procedure, and verify weights against claims. Attention to detail and teamwork are essential, with a focus on timely reporting and accuracy.

Qualifications

• Grade 12 and Basic literacy and numeracy
• 2-3 years’ experience working in warehouse environment (FMCG)

Responsibilities

• Daily receiving of trade returned stock from vehicles returning
• Receiving of Claims, PODs DRNs for credit from customers from drivers returning from deliveries
• Ensure that all stock received are in different categories as per Debrief Procedure
• Comparing the actual returned weight to the weight claimed by the customer
• Ensuring all the documentation pertaining to deliveries are complete with, PODs etc., this documentation is then submitted as complete for further processing
• Ensure correct return codes have been used for the relevant returns
• Transferring of all received stock to the rework area following proper hand over procedures. Separate new or good stock returns from damaged and expired returns
• Transfer stock to the warehouse when the relevant documentation has been completed C11 and C12 file
• Keeping record and completing all necessary documentation to facilitate the returns process. (Update Debrief report daily before shift end when required)
• Daily highlighting and reporting on big quantities variances w.r.t. weight and shortages etc.
• Recording of pallet returns

Skills

FMCG customer understanding

Communication

Accuracy & attention to detail

Conflict handling

Teamwork

Accountability

Sense of urgency

Planning and Organising

Delivering Results and MeetingCustomer

Adhering to Principles and Values

Education

Grade 12 and Basic literacy and numeracy

Job description

Premier FMCG (Pty) Ltd, Debrief Department – Premier CDC Lords View Depot, invites applications for a Debrief Assistant role responsible for processing returned stock from delivery rounds and ensuring accurate documentation.

You will receive trade returns, capture PODs and DRNs for credits, classify stock per Debrief procedure, and verify weights against claims. Attention to detail and teamwork are essential, with a focus on timely reporting and accuracy.