DC Supervisor (Dispatch) - Polokwane Site

Clicks Group Limited; Polokwane; On-site; ZAR 250,000 - 420,000; Full time

Job summary

A leading national retail group is seeking a DC Supervisor (Dispatch) in Polokwane to oversee dispatch operations. The ideal candidate will manage a team, ensure timely deliveries and compliance with policies within a fast-paced distribution environment. Key qualifications include experience in logistics and people management, along with strong communication and analytical skills.

Qualifications

• 2-3 years experience in a Distribution Centre or logistics environment is required.
• Must have experience in people management and health and safety.
• Understanding of the inbound leg of the supply chain process is necessary.
• Health and safety awareness

Responsibilities

• Manage a team to ensure adherence to policies and meet productivity targets.
• Assist with daily manpower and route planning.
• Ensure timely delivery of goods to all stores.
• Oversee asset management and returns processing with stores
• Coordinate with transporters and stores to resolve queries
• Ensure dispatch floor is prepared for the next picking cycle
• Monitor expenditures related to dispatch operations and drive cost control

Skills

Computer literacy

WMS systems and procedures

Communication skills

Basic financial skills

Analytical skills

MS Office

Education

Leading and Supervising

Adhering to Principles and Values

Planning and Organizing

Delivering Results

Following Instructions

Deciding and Initiating Action

Coping with Pressures

Tools

MS Office

Job description

DC Supervisor (Dispatch) - Polokwane Site

Listing reference: click_021317

Listing status: Online

Apply by: 10 September 2025

Position summary

Job category: Dispatching

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

An exciting opportunity as DC Supervisor (Dispatch) has become available at New Clicks SA (Pty) Ltd. The role will be based in Polokwane DC and will report to the Departmental Manager.

Purpose and Objectives

• The role will be responsible to effectively manage a team ensuring adherence to policies and processes and meeting of productivity targets, within a multi-disciplined environment.
• Assist the DPM with the daily manpower planning
• Assist with the daily route planning.
• Check the stationery requirements on a weekly basis.
• Check that all the stores were delivered on time.
• Manage and ensure there are sufficient assets available to pick into.
• Assist with the managing of the asset cleaning process to ensure quality.
• Ensure damaged assets are removed from the operation and taken to the maintenance department for repairs
• Accept, control and handover returns from stores to the Returns DC
• Ensure the KPI boards are filled in daily-no exceptions
• Ensure the dispatch floor is prepared for the next picking cycle before the picking process starts.
• Liaise with all relevant stake holders, transporter, picking, Admin, etc. to resolve any store queries and notify the store on the outcome as soon as possible.
• Resolve any housekeeping issues within the department, i.e. damaged fence, etc.
• Ensure that the Dispatch Admin Clerk reconcile all paperwork on a daily basis.
• Ensure that there is debrief between you and transporter regarding the daily delivery trips.
• Assist with the management of the department’s daily expenses; i.e. transport, Labour, stationery, etc.
• Send the KPI’s to the DPM on a daily basis safety requirements, housekeeping standards and all other internal policies to ensure compliance

Knowledge:

Skills:

• Computer literacy (minimum excel intermediary level)
• WMS systems and procedures
• Communication (verbal and written) skills
• Basic financial skills
• Analytical skills

Experience Required:

• Understanding of a Distribution Centre/ Logistics environment
• Understanding of the Inbound leg of the supply chain process
• People Management
• Health and safety
• Budgeting
• 2 years Administration experience
• 2-3 years within a Distribution Centre /logistics environment
• People Management
• Desirable: Budget Management

Education:

• Leading and Supervising
• Adhering to Principles and Values
• Planning and Organizing
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Deciding and Initiating Action
• Coping with Pressures and Setbacks

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