Departmental Manager _ Picking - Montgue Gardens DC

Clicks Group Limited; Cape Town; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Clicks Group is seeking an experienced distribution centre professional to coordinate operational activities in Cape Town. You will manage KPIs, ensure SOP compliance, and drive productivity through effective resource use and reporting.

The role requires strong planning, attention to detail, and ability to lead teams while maintaining safety standards. As part of the operations team, you will engage with stores and suppliers, analyse performance data, and implement process improvements to

Qualifications

• Essential: Matric (Grade 12)
• Desirable: Relevant Tertiary Qualification
• Essential: 3 - 5 Years in a Distribution Centre
• Delivering Results and Meeting Customer Expectations
• Leading and Supervising
• Planning and Organizing
• Adhering to Principles and Values
• Decision‑making and Initiating appropriate actions

Responsibilities

• Coordinate operational activities within a multi‑disciplined environment and assume KPI responsibility.
• Ensure effective utilisation of people and resources to drive productivity to targets.
• Lead the department to maintain process compliance and adherence to SOPs, cutoffs and daily reports.
• Effectively manage and control systems and reporting.
• Help achieve budgeted and agreed financial targets and drive safety.
• Engage with internal stores and external stakeholders to resolve queries promptly.
• Analyse, interpret and report data to facilitate process improvement.
• Deliver high levels of service to customers and uphold brand values.

Skills

Planning skills

Attention to detail

Operational analysis

Influencing others

Excel & PowerPoint

Education

Matric (Grade 12)

Relevant tertiary qualification

Job description

Listing reference: click_026092

Listing status: Online

Apply by: 23 August 2026

Position summary

Job category: Retail Operations

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

You are responsible for the co-ordination of operational activities within a multi-disciplined environment, assuming full responsibility for all key performance indicators.

• To ensure effective utilisation of our people and resources to drive productivity to targets.
• To lead and direct the department to achieve consistent process compliance and adherence to all relevant company SOPs (Standard operating procedures), cutoffs and daily reports.
• To effectively manage and control systems.
• The achievement of budgeted and agreed financial targets.
• To enforce adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment.
• To engage, network and communicate with internal stakeholders e.g. Stores and External Stakeholders e.g. Suppliers to ensure prompt query resolution.
• To continuously analyse, interpret and report in order to facilitate process improvement.
• To ultimately deliver high levels of service to Our Customers.
• To live and instill The Brand’s Values.

Job Related Skills

Good planning and organizational skills

Good attention to detail and accuracy

Analyzing of operational statistics and processes

Persuading and Influencing others

Computer literacy (Minimum Intermediary level Excel and PowerPoint skills)

Job Knowledge

• Knowledge of Distribution Centre processes and procedures
• Business and management principles
• People Management
• Health and Safety
• Asset Management and Maintenance

Minimum Qualifications

• Essential: Matric (Grade 12)
• Desirable: Relevant Tertiary Qualification
• Essential: 3 - 5 Years in a Distribution Centre
• Delivering Results and Meeting Customer Expectations
• Leading and Supervising
• Planning and Organizing
• Adhering to Principles and Values
• Decision‑making and Initiating appropriate actions