DC Clerk

Clicks Group Limited; Cape Town; On-site; ZAR 167,400 - 223,200; Full time

Job summary

A leading retail company based in Cape Town seeks a dedicated DC Clerk. The role involves managing Distribution Centre functions, ensuring operational readiness, and supporting various projects. Candidates should possess strong communication skills, administration experience, and a basic understanding of logistics. This is a permanent position requiring a proactive and detail-oriented approach.

Qualifications

• 1 year Administration experience is essential.
• 1 year within a distribution/logistics environment is essential.
• Experience on a warehouse management system is desirable.

Responsibilities

• Assist with various projects, supporting project management activities.
• Develop Standard Operating Procedures (SOPs) and training materials.
• Conduct Fareye refresher training sessions.
• Perform daily compliance reporting and track KPIs.
• Monitor live tracking on Fareye across different hubs.
• Support live agents as the first point of contact for store queries.
• Deliver training related to asset tracking processes.
• Configure scanners for operational readiness.
• Troubleshoot Fareye system issues.
• Manage Master Data in the Fareye system.
• Drive continuous improvement initiatives.
• Oversee asset management activities.
• Set up electric vehicle operations in Fareye.
• Perform administrative duties to support system effectiveness.

Skills

Microsoft office suite

Communication (verbal and written) skills

Basic numeric skills

Job description

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

Clicks is on the hunt for a dedicated DC Clerk to join our team. The successful candidate will play a key role in maintaining all Distribution Centre (DC) functions with a high level of organization, clear communication, and a hands‑on approach to ensure effective and professional service delivery. If you’re detail‑oriented, proactive, and committed to excellence, we want to hear from you!

Job Objectives:

Assist with various projects, supporting project management activities across multiple initiatives.

Develop Standard Operating Procedures (SOPs), learner guides, presentations, and assessments to support training and operational excellence.

Conduct Fareye refresher training sessions to ensure ongoing compliance and knowledge updates.

Perform daily compliance reporting, specifically tracking Fareye KPIs.

Monitor live tracking on Fareye across different hubs, including driver performance and route adherence.

Support live agents and chatbot assistants as the first point of contact for store queries.

Deliver practical, on‑the‑floor training related to asset tracking processes.

Configure and set up scanners to ensure operational readiness.

Troubleshoot Fareye system issues to maintain smooth operations.

Manage Master Data by setting up new stores and updating existing store information within the Fareye system.

Drive continuous improvement initiatives leveraging the Fareye platform.

Oversee asset management activities to maintain accurate tracking and control.

Set up and monitor electric vehicle (EV) operations within the Fareye system.

Perform Fareye administrative duties to support overall system effectiveness.

Knowledge:

• Understanding of logistics environment

Skills:

• Microsoft office suite
• Communication (verbal and written) skills
• Basic numeric skills

Experience Required:

• Essential: 1 year Administration experience
• Essential: 1 year within a distribution/logistics
• Desirable: Experience on a warehouse management system

Education:

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