DC Clerk x2

Clicks Group Limited; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group is seeking a dedicated DC Clerk to join our Logistics team in Cape Town. You will support Fareye system operations, asset tracking, and daily KPI reporting while applying SOPs and learner materials to drive operational excellence.

Ideal candidates have at least 1 year in administration and logistics, with preference for warehouse management system experience. This permanent, on-site role offers hands-on training and growth within our fast-paced distribution environment.

Qualifications

• 1 year Administration experience
• 1 year within distribution/logistics
• Desirable: experience on a warehouse management system

Responsibilities

• Assist with projects across multiple initiatives
• Develop SOPs, learner guides, presentations and assessments
• Conduct Fareye refresher training sessions
• Perform daily Fareye KPI compliance reporting
• Monitor Fareye live tracking across hubs and driver performance
• Support live agents and chatbots as first point of contact for store queries
• Deliver on-the-floor training related to asset tracking
• Configure scanners for operational readiness
• Troubleshoot Fareye system issues
• Manage Master Data in Fareye (new stores, updates)
• Drive continuous improvement using the Fareye platform
• Oversee asset management and tracking accuracy
• Set up and monitor EV operations within Fareye
• Perform Fareye administrative duties

Skills

MS Office

Communication

Basic numeracy

Tools

Fareye

Job description

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

Clicks is on the hunt for a dedicated DC Clerk to join our Logistics team. The successful candidate will play a key role in maintaining all Distribution Centre (DC) functions with a high level of organization, clear communication, and a hands-on approach to ensure effective and professional service delivery. If you’re detail-oriented, proactive, and committed to excellence, we want to hear from you!

Job Objectives:

Assist with various projects, supporting project management activities across multiple initiatives.

Develop Standard Operating Procedures (SOPs), learner guides, presentations, and assessments to support training and operational excellence.

Conduct Fareye refresher training sessions to ensure ongoing compliance and knowledge updates.

Perform daily compliance reporting, specifically tracking Fareye KPIs.

Monitor live tracking on Fareye across different hubs, including driver performance and route adherence.

Support live agents and chatbot assistants as the first point of contact for store queries.

Deliver practical, on-the-floor training related to asset tracking processes.

Configure and set up scanners to ensure operational readiness.

Troubleshoot Fareye system issues to maintain smooth operations.

Manage Master Data by setting up new stores and updating existing store information within the Fareye system.

Drive continuous improvement initiatives leveraging the Fareye platform.

Oversee asset management activities to maintain accurate tracking and control.

Set up and monitor electric vehicle (EV) operations within the Fareye system.

Perform Fareye administrative duties to support overall system effectiveness.

Knowledge:

• Understanding of logistics environment

Skills:

• Microsoft office suite
• Communication (verbal and written) skills
• Basic numeric skills

Experience Required:

• Essential: 1 year Administration experience
• Essential: 1 year within a distribution/logistics
• Desirable: Experience on a warehouse management system