Data Capturer

Clicks Group Limited; Roodepoort; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Clicks Group Limited is seeking a data entry professional to capture and verify patient profiles, ensuring delivery details are correct and up to date. The role emphasizes accuracy, timeliness, and strong communication with patients and internal teams.

The incumbent will reload patient files, contact patients for delivery confirmations, and help maintain data integrity by identifying and resolving discrepancies in a fast-paced health-related environment.

Qualifications

• 6 months in a data capturing environment.
• 6 months in a pharmacy/medical environment.

Responsibilities

• Capture patient profiles accurately.
• Load new patient files promptly.
• Contact patients to confirm delivery details.
• Resolve patient queries to ensure data integrity.

Skills

Communication Skills

Work under pressure

People skills

Goal setting

Integrity

Results delivery

Following procedures

Resilience

Job description

To capture patient profiles and confirm contact and delivery details of patient

Job Objectives:

• To ensure the accuracy of existing patient information/details to safeguard against duplications so that records are accurate and up to date


• To ensure that new patient files are loaded onto the system by ensuring information is captured correctly and timeously


• To ensure that patients are contacted to confirm their delivery details while also ensuring any queries they might have are answered and followed up timeously


• To ensure that client database is regularly checked for duplications and errors and ensure that the database is \"cleaned up\" to ensure data integrity


• To resolve queries from internal and external customers regarding patient information to ensure that medication rejection and incorrect/delayed deliveries is eliminated

Skills:

• Communication Skills


• Ability to work effectively under pressure


• Working with People


• Achieving Personal Work Goals and Objectives


• Adhering to Principles and Values


• Delivering Results and Meeting Customer Expectations


• Following Instructions and Procedures


• Coping with pressure and setbacks

Experience:

• 6 months in a data capturing environment


• 6 months in a pharmacy/medical environment