Damage Claims Administrator

ZEDA Limited; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

ZEDA Limited in Cape Town seeks an organised Admin Clerk to support Claims Operations. The role involves managing damage reports, attaching quotations, logging information in DARA, and scanning documents into the Oculus system, ensuring timely filing and accurate record-keeping.

Responsibilities include handling billing, providing forms to panel shops, coordinating with suppliers, and attending scheduled team meetings to align with internal processes and compliance standards.

Responsibilities

• Collect Damage Reports from vehicles and print relevant documents (Rental Agreement, VTC, Quality Control Envelope)
• Obtain quotation and attach to Damage Report pack
• Bill relevant Rental Agreement and communicate billing amount to branches where applicable
• Provide order forms to panel shops
• Log damage information in the DARA system
• Scan all documents into Claims 9118 for indexing in the Oculus system
• File all documents in filing cabinet
• Capture and close VTCs to suppliers
• Receive invoice from supplier, match against order, capture in DARA and submit to creditors weekly
• Attend team meetings as scheduled with Supervisor and Manager
• Collaborate with internal and external stakeholders to complete tasks as required

Job description

ZEDA Limited in Cape Town seeks an organised Admin Clerk to support Claims Operations. The role involves managing damage reports, attaching quotations, logging information in DARA, and scanning documents into the Oculus system, ensuring timely filing and accurate record-keeping.

Responsibilities include handling billing, providing forms to panel shops, coordinating with suppliers, and attending scheduled team meetings to align with internal processes and compliance standards.