Claims Adjuster - Property Damage

Placements24; Durban; Hybrid; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Remote work

Performance incentives

Health insurance

Car or travel allowance

Growth opportunities

Job summary

Placements24 is seeking a detail-oriented Claims Adjuster specializing in Property Damage to join our client's Durban team. You will investigate, evaluate, and settle property insurance claims while communicating clearly with policyholders.

The ideal candidate has at least four years of experience in property and casualty claims, solid knowledge of building construction and estimating software, and strong negotiation and conflict-resolution skills.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4+ years as a Claims Adjuster with focus on property and casualty.
• Knowledge of building construction, repair methods and estimating software.
• Strong investigative, negotiation and conflict-resolution skills.
• Excellent written and verbal communication, with a compassionate approach.
• Industry certifications are a plus.

Responsibilities

• Investigate property damage claims by gathering information, interviewing claimants and witnesses, and conducting site inspections.
• Assess the extent of damage and determine the cause, comparing findings against policy coverage.
• Negotiate settlements with policyholders and third parties in a fair and timely manner.
• Prepare detailed claim reports, documenting all findings, assessments, and settlement agreements.
• Ensure compliance with insurance regulations and company claims handling procedures.
• Manage a caseload of claims, prioritizing to meet service levels and deadlines.

Skills

Investigative skills

Negotiation

Conflict resolution

Communication

Education

Bachelor's degree in a relevant field

Industry certifications

Tools

Estimating software

Job description

About the Role

Our client seeks a detail-oriented and empathetic Claims Adjuster specializing in Property Damage to join their team in Durban . This crucial role involves investigating, evaluating, and settling property insurance claims efficiently and fairly. You will be the primary point of contact for policyholders during their time of need, providing clear communication and support throughout the claims process. The successful candidate will possess strong investigative skills, a thorough understanding of property insurance policies, and a commitment to delivering exceptional customer service, contributing to the company's reputation for integrity and prompt claims handling within the KwaZulu-Natal region.

Key Responsibilities

• Investigate property damage claims by gathering information, interviewing claimants and witnesses, and conducting site inspections.
• Assess the extent of damage and determine the cause, comparing findings against policy coverage.
• Negotiate settlements with policyholders and third parties in a fair and timely manner.
• Prepare detailed claim reports, documenting all findings, assessments, and settlement agreements.
• Ensure compliance with all relevant insurance regulations and company claims handling procedures.
• Manage a caseload of claims, prioritizing effectively to meet service level agreements and deadlines.

Requirements

• Bachelor's degree in a relevant field or equivalent practical experience.
• Minimum of 4 years of experience as a Claims Adjuster , with a focus on property and casualty insurance.
• In-depth knowledge of building construction, repair methods, and estimating software.
• Strong investigative, negotiation, and conflict-resolution skills.
• Excellent written and verbal communication abilities, with a compassionate approach.
• Relevant industry certifications are a plus.

Benefits

• Competitive salary package with performance incentives.
• Fully remote work arrangement allowing for greater work-life balance.
• Comprehensive health, dental, and vision insurance plans.
• Company car or travel allowance for site inspections.
• Opportunities for professional growth and advancement in the insurance industry.