Customs Entry Specialist: Accurate Declarations & Compliance

RiseUp Group; Durban; On-site; ZAR 240,000 - 360,000; Full time

Job summary

RiseUp Group in Durban is seeking an Intermediate Customs Entry Clerk to prepare and process import/export declarations in line with SARS requirements. You will ensure accurate documentation, timely cargo release, and reliable data while maintaining strong client communication.

You will review documentation, calculate duties and VAT, and liaise with customers to obtain missing information. A basic understanding of import/export processes and MS Office proficiency is essential.

Qualifications

• Customs-related training or certifications (e.g., SA customs courses or regional freight forwarding qualification).
• 2 years’ experience in customs, logistics, or freight forwarding (including internships or entry-level roles).
• Basic understanding of import/export documentation.
• Interest in developing customs knowledge.
• Computer literacy (MS Office, PDF processing, data entry systems).
• Attention to detail and strong administrative discipline.

Responsibilities

• Prepare, verify, and submit import and export declarations (SAD/CCD) with correct tariff classification, valuation, quantity, origin, permits, and regulatory data.
• Examine invoices, bills of lading, packing lists, and shipping statements to ensure SARS compliance.
• Calculate duties, VAT, and other border taxes based on tariff headings, customs value, and applicable schedules.
• Prepare Vouchers of Correction (SAD-504) for amendments to tariff, customs value, origin, quantity, or shipment details.
• Ensure VoCs are processed via SARS EDI, in line with requirements that prohibit manual submissions for refund-related amendments.
• Assist with preparing DA66 refund/drawback applications (eFiling ARD system), ensuring required documents are complete before submission.
• Liaise with customers to obtain missing evidence and follow up on SARS requests or queries until finalization.
• Flag any irregularities or potential compliance issues to the Senior Agent or Supervisor immediately.
• Provide timely updates to internal teams, and customers regarding entry progress, queries, and release status.
• Support exception handling, delays, and clarifications required by SARS or regulatory bodies.

Skills

Attention to detail

Administrative discipline

Customer communication

Data entry

Education

Customs-related training or certifications

Tools

MS Office

PDF processing

Data entry systems

Job description

RiseUp Group in Durban is seeking an Intermediate Customs Entry Clerk to prepare and process import/export declarations in line with SARS requirements. You will ensure accurate documentation, timely cargo release, and reliable data while maintaining strong client communication.

You will review documentation, calculate duties and VAT, and liaise with customers to obtain missing information. A basic understanding of import/export processes and MS Office proficiency is essential.