Store Customer Service & Merchandising Associate

Cashbuild Limited; Qonce; On-site; ZAR 50,000 - 84,000; Full time

Job summary

Cashbuild Limited is seeking a General Assistant (External Applications Only) to provide excellent in-store customer service and support merchandising, pricing and housekeeping within a designated area.

The role requires good communication, basic math, and willingness to work shifts including weekends and public holidays in the Eastern Cape location. You must have a SA ID or work permit and be able to work under pressure.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related experience or Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willing to work shifts, weekends and public holidays.
• Must be able to work under pressure.

Responsibilities

• Provide comprehensive customer service in-store.
• Advise and assist customers on correct products and queries.
• Assist with and resolve customer complaints.
• Merchandise bulk stock area safely and according to store layout plan.
• Ensure area is fully merchandised according to layout and planograms.
• Maintain safe, obstacle-free aisles and proper price labelling.
• Complete required checklists when on duty with canteen and sanitation schedule.
• Report discrepancies and damaged stock to Store Manager.

Skills

Communication skills

Basic math skills

Shift work

Work under pressure

Education

Grade 10 or NQF 3 with 1 year experience

Grade 12 without related experience

Job description

Cashbuild Limited is seeking a General Assistant (External Applications Only) to provide excellent in-store customer service and support merchandising, pricing and housekeeping within a designated area.

The role requires good communication, basic math, and willingness to work shifts including weekends and public holidays in the Eastern Cape location. You must have a SA ID or work permit and be able to work under pressure.