Customer Sales Representative

Uniting Holding; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Comprehensive product training

Performance-based commission

Permanent employment with probation

Job summary

Uniting Holding in Cape Town seeks a motivated Customer Sales Representative to close sales and grow the customer base. You will use established leads and generate new ones, presenting the benefits of our products to potential customers.

Training is offered for the right candidate with interest in financial services. The role emphasises customer-focused selling, relationship-building, and meeting sales targets while learning our offerings and processes.

Qualifications

• Bachelor-level degrees not required; relevant diplomas ok.
• Proven ability to meet sales targets and close deals.
• Experience in financial services or insurance is a plus.

Responsibilities

• Present, promote and sell products/services.
• Perform cost-benefit and needs analysis for customers.
• Develop and maintain positive business relationships.
• Reach out to customer leads through cold calling.
• Resolve customer problems and complaints to maximise satisfaction.
• Achieve sales targets and outcomes within schedule.
• Coordinate sales with team and other departments.
• Analyse territory/market potential and track sales status.
• Provide reports on customer needs, problems and competitive activities.
• Keep up with best practices and promotional trends.
• Continuously improve through feedback.

Skills

Communication

Negotiation

Relationship building

Sales ability

Lead follow-up

Education

Grade 12 (Matric)

Diploma or Degree in Business, Sales, Marketing, Finance

FSCA/FSP qualification (advantageous)

Job description

We are seeking a motivated and organized Customer Sales Representative to close sales and boost our customer base. You will utilize established leads and find new leads for potential customers. After making initial contact, you will present the benefits of our products and services, helping them understand how these products can enhance their everyday lives. We prefer candidates who have at 1 Months of sales experience and a solid history of closing sales, but we are willing to train the right person.

Responsibilities:

• Present promote and sell products/services
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market's potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Requirements:

• Grade 12 (Matric) is essential.
• Level 4 and N1 to N6
• A Diploma or Degree in Business, Sales, Marketing, Finance, or a related field will be advantageous.
• A finance-related qualification recognised by the FSCA or FSP will be advantageous.
• 1 Months sales or customer service experience, preferably within the financial services or insurance industry.
• Proven ability to achieve sales targets.
• Strong communication, negotiation, and relationship-building skills.
• Customer-focused with excellent problem-solving abilities.
• A valid driver's licence and own vehicle will be advantageous but are not essential.
• Clear criminal record.

What is on offer:

• Permanent employment with a 1 year probation period.
• Comprehensive product training for 1–2 weeks.
• Ongoing earning potential as commission opportunities increase with performance.