Credit Controller — Hybrid Role, Cash Flow Champion (UK Focus)

Advania Group; Cape Town; Hybrid; ZAR 167,000 - 223,000; Full time

Benefits offered by this job

Hybrid working policy

Competitive salary 15,000–20,000 ZAR/月

Job summary

Advania is seeking a proactive Credit Controller in Cape Town to manage a portfolio of customer accounts, chase overdue balances and improve cash flow through effective collections and stakeholder engagement. Reporting to Group Credit Control Manager, you will resolve account queries and work closely with finance, operations and sales to resolve issues quickly.

This role offers a hybrid working environment with a budgeted monthly salary between 15,000 and 20,000 ZAR, depending on experience.

Qualifications

• Minimum of 2 years’ experience in cash collection, credit control or debt collection.
• Experience working with UK clients or UK customer accounts would be advantageous.
• Exposure to Microsoft Dynamics 365 Business Central would be advantageous.
• Confidence engaging with a wide range of internal and external stakeholders.
• Comfortable handling complex accounts including disputed balances, overdue debt and reconciliations.

Responsibilities

• Managing a portfolio of customer accounts and ensuring invoices are paid in line with agreed terms.
• Contacting customers by phone and email to follow up on overdue balances and secure payment commitments.
• Reviewing aged debt reports and prioritising collection activity based on risk and value.
• Investigating and resolving payment delays, invoice disputes, allocation issues, and account queries.
• Reconciling customer accounts and maintaining accurate payment and collection records.
• Escalating complex, high‑risk, or long‑outstanding accounts where required.
• Working closely with internal finance teams, operations, sales, and external customers to resolve issues quickly.
• Supporting month-end collection targets, debtor reviews, and reporting requirements.

Skills

Cash collection

Stakeholder engagement

Attention to detail

Verbal and written communication

MS Excel

MS Outlook

Tools

Microsoft Dynamics 365 Business Central

Outlook

Excel

Job description

Advania is seeking a proactive Credit Controller in Cape Town to manage a portfolio of customer accounts, chase overdue balances and improve cash flow through effective collections and stakeholder engagement. Reporting to Group Credit Control Manager, you will resolve account queries and work closely with finance, operations and sales to resolve issues quickly.

This role offers a hybrid working environment with a budgeted monthly salary between 15,000 and 20,000 ZAR, depending on experience.