Credit Controller

Advania UK; Cape Town; Hybrid; ZAR 167,000 - 223,000; Full time

Benefits offered by this job

Hybrid working policy

Competitive salary 15,000–20,000 ZAR/月

Job summary

Advania is seeking a proactive Credit Controller in Cape Town to manage a portfolio of customer accounts, chase overdue balances and improve cash flow through effective collections and stakeholder engagement. Reporting to Group Credit Control Manager, you will resolve account queries and work closely with finance, operations and sales to resolve issues quickly.

This role offers a hybrid working environment with a budgeted monthly salary between 15,000 and 20,000 ZAR, depending on experience.

Qualifications

• Minimum of 2 years’ experience in cash collection, credit control or debt collection.
• Experience working with UK clients or UK customer accounts would be advantageous.
• Exposure to Microsoft Dynamics 365 Business Central would be advantageous.
• Confidence engaging with a wide range of internal and external stakeholders.
• Comfortable handling complex accounts including disputed balances, overdue debt and reconciliations.

Responsibilities

• Managing a portfolio of customer accounts and ensuring invoices are paid in line with agreed terms.
• Contacting customers by phone and email to follow up on overdue balances and secure payment commitments.
• Reviewing aged debt reports and prioritising collection activity based on risk and value.
• Investigating and resolving payment delays, invoice disputes, allocation issues, and account queries.
• Reconciling customer accounts and maintaining accurate payment and collection records.
• Escalating complex, high‑risk, or long‑outstanding accounts where required.
• Working closely with internal finance teams, operations, sales, and external customers to resolve issues quickly.
• Supporting month-end collection targets, debtor reviews, and reporting requirements.

Skills

Cash collection

Stakeholder engagement

Attention to detail

Verbal and written communication

MS Excel

MS Outlook

Tools

Microsoft Dynamics 365 Business Central

Outlook

Excel

Job description

Position Overview

We are looking for a proactive and confident Credit Controller to join our finance team in Cape Town. This role is ideal for someone who enjoys working with customers, resolving account queries, and helping improve cash flow through effective collections and stakeholder engagement. Reporting to the Group Credit Control Manager, you will manage a portfolio of customer accounts, follow up on overdue balances, and support accurate, timely collections across the business.

Position Overview

We are looking for a proactive and confident Credit Controller to join our finance team in Cape Town. This role is ideal for someone who enjoys working with customers, resolving account queries, and helping improve cash flow through effective collections and stakeholder engagement. Reporting to the Group Credit Control Manager, you will manage a portfolio of customer accounts, follow up on overdue balances, and support accurate, timely collections across the business.

Salary & Benefits

The budgeted salary for this role is between 15,000 ZAR - 20,000 ZAR a month, depending on experience.

Hybrid working

We recognise the benefits that remote and flexible working brings. We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy.

Responsibilities

• Managing a portfolio of customer accounts and ensuring invoices are paid in line with agreed terms.


• Contacting customers by phone and email to follow up on overdue balances and secure payment commitments.


• Reviewing aged debt reports and prioritising collection activity based on risk and value.


• Investigating and resolving payment delays, invoice disputes, allocation issues, and account queries.


• Reconciling customer accounts and maintaining accurate payment and collection records.


• Escalating complex, high-risk, or long-outstanding accounts where required.


• Working closely with internal finance teams, operations, sales, and external customers to resolve issues quickly.


• Supporting month-end collection targets, debtor reviews, and reporting requirements.


• Maintaining accurate notes, follow-up actions, and promised payment dates in the finance or ERP.

Qualifications & Experience

• Minimum of 2 years’ experience in cash collection, credit control or debt collection.


• Experience working with UK clients or UK customer accounts would be advantageous.


• Exposure to Microsoft Dynamics 365 Business Central would be advantageous.


• Confidence engaging with a wide range of internal and external stakeholders.


• Comfortable handling complex accounts, including disputed balances, overdue debt, reconciliations, and multiple stakeholder queries.


• Strong verbal and written communication skills, with the ability to follow up firmly but professionally.


• Good attention to detail, strong organisation skills, and the ability to manage competing priorities.


• Proficiency in Microsoft Office, particularly Excel and Outlook.


• A self-motivated team player who can work independently and contribute positively to a wider finance function.

About Us

We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

We are the tech company with people at heart.

Tech is created for people. Our services impact every part of life. We are passionate about understanding your issues, your business, your needs. Our business is built around understanding people, and our employees are empowered to act on this understanding every day.