Counter Sales(Internal Applications Only)

Cashbuild Limited; Gauteng; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Cashbuild Limited in Katlehong, South Africa, is seeking a Counter Sales associate for internal applications only. You will assist customers with inquiries, process sales, keep the showroom tidy, and ensure stock is replenished.

Key tasks include accurate order processing, payment handling, and advising customers on products while maintaining safety standards and high service levels.

Qualifications

• Grade 12 or equivalent NQF 4 qualifications.
• 1 year sales experience in hardware retail/wholesale.
• 1 year carpentry experience would be advantageous.
• Ability to perform basic calculations accurately.
• Well developed problem solving and analytical skills.
• Willing to work shifts, weekends and public holidays.
• Able to work under pressure.

Responsibilities

• Accurate processing of customer orders.
• Accurate processing of sales and payments.
• Maintain a clean and presentable sales counter and showroom.
• Advise customers correctly on products.
• Assist customers with product queries and complaints.
• Stock restocking and merchandizing.
• Work across area of responsibility as required.
• Observe OHSA safety within area of responsibility.

Skills

Sales experience

Carpentry experience

Calculation skills

Problem solving

Pressure handling

Shift work

Education

Grade 12 / NQF 4

Job description

Counter Sales(Internal Applications Only)

Katlehong, South Africa P&L-Areas & Cabifit

About the job Counter Sales(Internal Applications Only)

Description:

Assist customers with product inquiries and purchases. Process sales transactions accurately and efficiently. Maintain a clean and organized sales counter and showroom. Monitor inventory levels and restock merchandise as needed

Requirements:

• Grade 12 or equivalent NQF 4 qualifications.
• 1 year sales experience in a hardware retail, wholesale or similar environment
• 1 year carpentry experience would be advantageous
• Ability to perform basic calculations accurately.
• Well developed problem solving and analytical skills
• Must be willing to work shifts, weekends, and Public Holidays.
• Must be able to work under pressure.

Key Performance Area

• Accurate processing of order request received from customers
• Accurate processing of sales made by customers
• Accurate receipt of payments received and related banking processes
• Advise Customers correctly on product.
• Assist Customer with any product queries.
• Assist with Customer complaints timely.
• Must be available in area of responsibility.
• Assist in other departments as and when required
• Product knowledge on all products and services offered
• Assist with packing stock away as per allocated bins.
• Ensure stock is merchandised immediately after being received.
• Ensure sales counters is kept free of stock and in a presentable manner.
• Safety (OHSA) compliance (e.g. use of safety gear, ensure Customer, and Employee safety) within area of responsibility.
• Stock in area of responsibility is to be merchandised in a safe manner ensuring the safety of Customers and Employees
• Be aware of suspicious behaviours or people and report any suspicions to Management.
• No product to be loaded for a customer without proof of purchase or required documentation

Values:

Integrity

• Complying with generally accepted standards in activities related to the position.
  
• crea es realistic expectations.
  
• is sincere.
  
• handles sensitive information carefully.
  
• shows awareness of values, indicates when boundaries are crossed.
• • Complying with generally accepted standards in activities related to the position.
    
  • keeps promises.
    
  • creates realistic expectations.
    
  • is sincere.
    
  • handles sensitive information carefully.
    
  • shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
  
• Works in an orderly fashion.
  
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
  
• Prevents mistakes.
  
• Invests energy in checking his/her work for mistakes.
  

Client focus

• Identifying and actively responding to clients' wishes and needs.
  
• Deals with clients in a friendly manner.
  
• Shows involvement in the client's problem.
  
• Makes clients feel welcome.
  
• Approaches the client's question with a can-do mentality
  

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development.
  
• Is focused on self-broadening and/or gaining more in-depth knowledge.
  
• Follows relevant training programmes and/or looks for opportunities to gain experience.
  
• Seeks and uses opportunities for personal development.
  
• Asks for feedback in order to learn