Corporate Health Consultant – Call Centre & Broker Growth

AGILE ALTERNATIVE BUSINESS SOLUTIONS; Centurion; On-site; ZAR 420,000 - 600,000; Full time

Job summary

AGILE ALTERNATIVE BUSINESS SOLUTIONS in Centurion is seeking a Corporate Health Consultant DPM to manage relationships between schemes, brokers and corporate clients in the Call Centre/Aggregator sector. You will drive sales, provide expert product guidance, and ensure high levels of client satisfaction through proactive service delivery.

The role requires strong relationship-building, sales acumen, and advanced Excel skills, with willingness to travel and work extended hours as needed.

Qualifications

• 2-3 years private healthcare industry experience.
• Experience with brokers and/or clients in corporate industry preferred.
• Excellent presentation and communication skills.
• Proficiency in MS Office.
• Advanced level of proficiency in Excel essential.
• Must meet the "Fit and Proper" criteria as set out by the FSCA.
• RE5 Regulatory Examination is preferred.

Responsibilities

• Build and maintain strong relationships with brokers and corporate clients.
• Serve as the primary point of contact for brokers and corporate paypoints.
• Conduct regular reviews with brokers to assess needs, address issues, and explore opportunities for growth.
• Provide expert advice and support on medical aid options.
• Ensure high levels of client satisfaction and address any issues promptly.
• Develop and execute sales strategies to achieve set targets.
• Identify and pursue new business opportunities within the designated portfolio.
• Work closely with brokers to drive new business growth and retention.
• Address and resolve complaints and escalations efficiently.
• Assist brokers and paypoints with product queries, application processes, and problem resolution.
• Ensure timely and effective communication with all stakeholders.
• Conduct broker training sessions and product presentations.
• Keep clients informed about new products, industry trends, and regulatory changes.
• Analyse Call Centre Data that will inform business decisions.
• Establish KPIs for individual performance and monitor progress.
• Provide regular performance reports to the Corporate Health Manager.
• Analyse market trends and competitor activities to inform strategies.
• Provide feedback to management on market conditions, client needs, and product performance.
• Creating/compiling data based presentations and reports

Skills

Relationship management

Sales

Excellent presentation and written/or

Industry experience

Regulatory knowledge

Tools

MS Office

Excel

Job description

AGILE ALTERNATIVE BUSINESS SOLUTIONS in Centurion is seeking a Corporate Health Consultant DPM to manage relationships between schemes, brokers and corporate clients in the Call Centre/Aggregator sector. You will drive sales, provide expert product guidance, and ensure high levels of client satisfaction through proactive service delivery.

The role requires strong relationship-building, sales acumen, and advanced Excel skills, with willingness to travel and work extended hours as needed.