Consulting Manager: Healthcare

PSG Konsult Ltd.; Pretoria; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

PSG Konsult Ltd. is seeking a Consulting Manager: Healthcare in Pretoria, GM. The role leads strategic healthcare planning and stakeholder engagement across employer groups and schemes.

You will drive growth, monitor regulatory changes and ensure delivery excellence in a dynamic consulting environment. Strong leadership and industry knowledge are essential for success.

Qualifications

• Bachelor's Degree in Commerce, Finance, Business Management or related field.

Responsibilities

• Develop, execute and monitor the Healthcare strategy and divisional roadmap.
• Identify risks and opportunities from legislation and market trends.
• Lead client relationships and annual benefit reviews.
• Drive growth and cross-sell opportunities within employer groups.
• Oversee delivery of healthcare consulting services across the client portfolio.

Education

Bachelor's Degree in Commerce, Finance, Business Management or related field

Job description

Category: Administration and Operations

Job Level: Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

Posted by: PSG Financial Services

Posted on: 13 Jul 2026

Reference Number: POS61000

Closing date: 30-Sept-2026

Position Type: Permanent

Location: R21 EB and Wealth: Irene

Overview:

VACANCY| CONSULTING MANAGER: HEALTHCARE | PRETORIA, GAUTENG | PERMANENT

PSGs commitmentto transform and embrace diversity is what drives us to achieve a diverseworkplace with employment equity as a key goal to create an inclusiveworkforce. In achieving our employment equity goals, we give preference toapplicants from designated groups, and we encourage people with disability toapply.

Reports To

Direct Reports

• Member Consultants |Healthcare

Responsibilities:

Strategic Leadership &Competitive Positioning

• Develop, execute and monitor the Healthcare strategy and divisional roadmap aligned to business objectives.
• Monitor legislation, industry developments, competitor activity and market trends to identify risks and opportunities.
• Identify new products, services and growth opportunities that strengthen the Healthcare value proposition.
• Drive innovation, continuous improvement and strategic initiatives.
• Present annual business plans and quarterly strategy updates to Executive Management.

Organic Growth of the ClientPortfolio

• Develop and implement strategies to achieve sustainable organic growth.
• Identify and secure new Healthcare Solution opportunities.
• Partner with Marketing and Wealth Advisory to generate quality leads.

Client Retention &Cross-Sell Opportunities

• Identify opportunities to expand the healthcare offering within existing employer groups.
• Promote appropriate cross-sell opportunities, including gap cover, primary care, wellness, EAP and individual member retention solutions.
• Support the retention of individual members who leave employer groups, where appropriate.
• Identify at-risk clients and implement retention strategies.

Client RelationshipManagement

• Build long-term relationships with key clients and stakeholders.
• Lead annual client benefit reviews.
• Ensure high levels of client satisfaction and retention.
• Support consultants with complex client matters, escalations and strategic recommendations.

Healthcare Consulting &Benefit Strategy

• Provide strategic healthcare consulting to employer groups, including medical scheme, gap cover, primary care and wellness solutions.
• Analyse client demographics, claims experience, utilisation trends and contribution structures to identify risks, savings opportunities and benefit improvements.
• Lead annual healthcare strategy and benefit review processes for key corporate clients.
• Recommend appropriate healthcare solutions aligned to client needs, affordability and employee profile.
• Support clients with year-end planning, option change strategies, member communication and implementation.

Operational Excellence

• Review and improve business processes.
• Evaluate business systems and technology.
• Drive automation and workflow efficiencies.
• Monitor service levels and operational performance.

Compliance & Governance

• Ensure compliance with relevant legislation, including FAIS, Medical Schemes Act, POPIA, FSCA requirements and other applicable employee benefits legislation.
• Manage audits and regulatory reporting.
• Support internal compliance, audit and governance processes, where applicable.

Leadership & Talent Development

• Lead, coach and support Account Executives, Member Consultants and Administrative Support teams.
• Implement succession planning.
• Manage performance and promote accountability.

Stakeholder Management

• Maintain strong relationships with corporate clients, internal stakeholders, compliance partners and Executive Management.

Provider & SchemeRelationship Management

• Maintain strong working relationships with medical schemes, gap cover providers, primary care providers, wellness providers and administrators.
• Manage provider service expectations, turnaround times and escalation processes.
• Ensure provider data, commission reports and client lists are received timeously and accurately.
• Monitor provider performance and identify service or product concerns that may impact clients.

Client Servicing &Delivery Oversight

• Oversee the delivery of healthcare consulting services across the client portfolio.
• Ensure consultants have clear client service plans, annual review timelines and communication strategies.
• Monitor service quality, escalations, response times and client feedback.
• Ensure consistency in client reports, benefit review presentations, implementation processes and member communication.
• Support consultants with complex client matters, escalations and strategic recommendations.

Reporting & Business Performance

• Report on revenue, profitability, client retention, pipeline, compliance, operational performance and strategic initiatives.
• Bachelor's Degree in Commerce, Finance, Business Management or related field.
• Relevant FAIS-recognised qualifications.
• 10 years relevant work experience with an excellent understanding of insurance and medical industry
• Computer literacy (MSOffice - advanced MS Excel and PowerPoint)
• Extensive Healthcare Services leadership experience.
• Strong commercial, financial and strategic acumen.
• Experience growing client portfolios.
• Excellent stakeholder management and leadership capability.

Key Performance Indicators(KPIs)

• Organic growth of the Healthcare client portfolio.
• Revenue and profitability growth.
• Client retention and satisfaction.
• Successful execution of strategic initiatives.
• Regulatory compliance and governance.
• Operational excellence.
• Leadership, succession planning and team development.